Store Manager

3- 5 years in grocery/ retail experience Demonstrated ability to lead people and managing teams Ability to plan and forecast over one to two year time span Ability to organize and manage multiple priorities Problem analysis and problem solution at both strategic and a functional level High performance teams and a strong team player Commitment to Company values Knowledge of baking, meat cutting and/or restaurants Computer, E-mail, Excel, Word Fluent Spanish language is required Essential Duties and Responsibilities: Customer Expectations Offers Superior Customer Service Handles and resolves Customer complaints in a positive, calm, and tactful manner Ensures that all Federal, State, and Company regulations and standards for product freshness food safety, refrigeration, and sanitation are met Ensures facility and equipment are properly maintained and in good repair to ensure product integrity and employee safety Ensures appropriate inventory levels Employee Expectations Maintains positive store environment Provides accurate, timely, and honest feedback to others about their performance Operating Expectations Ensures SOP compliance in every department Utilizes best practices to achieve total store productivity Identifies opportunities to reduce shrink Shares in the responsibility for total store contribution Other Duties: Establishes documents and maintains quality standards, operating systems and processes For new stores, assist in hiring taqueria & panaderia supervisors, train staff, and provide assistance in determining labor hours needed For new stores review design, equipment placement, test equipment and ensure all smallwares and equipment are in place Work closely with regional leadership to ensure effective execution of all programs through frequent store visits and timely communications Implement merchandising and marketing programs for the store Accountable for other duties, assignments or projects assigned by District Manager Physical demands and work environment: Lift light loads -Bend -Reach -Kneeling -Squatting -Vision for attention to detail The position should be able to handle customer complaints in a professional, courteous manner Willing to work a flexible schedule, including weekends #J-18808-Ljbffr