Transportation Clerk / Dispatcher

Transportation Clerk/Dispatcher

America's Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. AAA facilitates the selling and buying of used vehicles at physical auction sites across 20 states as well as on digital platforms. The Company's daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.

America's Group continues its strategic focus on expanding its national footprint and service offerings by acquiring high-quality independent auctions led by strong operating management. America's Auto Auction has grown to over 40 locations across 20 states. As we continue to grow, we remain committed to our employees and communities we serve.

We are seeking to fill our open position of Transportation Clerk/Dispatcher. This role will create orders and verify vehicle assignments for financial institutions' in a timely manner so said vehicles can be processed and driver's can be dispatched to get them.

Responsibilities

Create order and confirm location of assigned vehicles from various financial institutions.

Research variable delays regarding pickup assignments not ready to be verified.

Re-verify delays that occur after the vehicle has been dispatched, but not picked up.

Confer with banks as to location of vehicles and to answer any other questions they might have regarding transportation needs.

Cross check multiple transportation online resources to complete assigned tasks.

Assist when needed and available, other employees to expedite their tasks.

Perform other duties as assigned by management.

Competencies/Skills

High School Diploma or equivalent required.

1-3 years Auction experience or 2-4 years dealership experience strongly preferred but not necessary.

Effective communication (written and verbal) and interpersonal skills required.

Effective phone communication skills connecting to financial and privacy information.

Ability to work in a high performance, fast-paced team environment.

Solid computer skills, including ability to use Internet and MS Office effectively.

Knowledge of Logistic Flow Systems

Ability to adapt to and work effectively within a constantly changing environment.

Excellent customer service and problem solving skills required.

Creative Research Skills.

Proven Professional Email Skills with multiple high level clients

Customer Focus.

Data Entry Skills.

Telephone Skills.

Office Organization.

Product Knowledge Learning Skills.

Physical Demands

Ability to sit or stand for prolonged periods of time.

Ability to perform repetitive tasks; manual dexterity

Vision abilities required include close, distance and depth perception