Chief Financial Officer/Chief Operational Officer

Community House Mental Health Agency is seeking a mission-driven executive who understands that strong financial stewardship, quality facilities, effective operations, and exceptional client care are deeply connected. The person in this role will help ensure that individuals experiencing mental illness, homelessness, housing instability, substance use disorders, and involvement with the legal system have access to safe housing, quality behavioral health services, and welcoming environments where they can thrive.We are looking for a leader who understands the unique intersection of behavioral healthcare, affordable housing, facilities management, and nonprofit operations. The ideal candidate brings experience with affordable housing operations, including Low-Income Housing Tax Credit (LIHTC) and HUD-funded properties, and understands how financial, operational, and facilities decisions affect both residents and staff. They understand that safe housing, functional facilities, and strong support systems are critical components of quality care.This leader is equally comfortable reviewing financial statements, guiding organizational strategy, supporting directors responsible for housing, facilities, and administrative functions, and ensuring the systems, resources, and infrastructure necessary for high-quality services are in place. They recognize that every budget decision, facility investment, and operational process ultimately impacts the people we serve and the staff who serve them.The successful candidate will combine strong business acumen with a genuine commitment to serving vulnerable populations. They are a strategic thinker, skilled operator, and trusted leader who can balance mission and sustainability while ensuring our properties, programs, staff, and finances remain strong, effective, and aligned with our mission. Most importantly, they are motivated by the opportunity to strengthen an organization that provides life-changing services and housing throughout our community.At Community House Mental Health Agency, we strive to provide a supportive family atmosphere in Seattle and King County for people with severe and persistent mental illness. Each person who walks through our door has a unique story, and we believe that everyone deserves to feel welcomed and valued.The Chief Financial & Operations Officer (CFO/COO) is a senior executive leader responsible for the overall financial integrity and operational excellence of the organization. This role provides strategic leadership and direct oversight of financial management, budgeting, accounting operations, facilities, housing assets, and organizational systems that ensure efficient and compliant service delivery.Reporting directly to the CEO, this position ensures that financial systems, billing operations, and property management functions support the organization’s mission and long-term sustainability. The CFO/COO supervises the Director of Finance, Controller (who oversees Accounting team), and Director of Facilities (who oversees Maintenance Team), and ensures strong coordination across programs, housing operations, and administrative infrastructure.Essential Job Duties:Executive Leadership & StrategyPartner with the CEO and executive leadership team to develop and execute organizational strategy and long-term financial plan, ensuring alignment between mission, operations, and financial sustainability.Provide leadership across both financial and operational functions, ensuring efficient, compliant, and mission-driven service delivery.Identify risks and opportunities across finance, housing portfolios, and operations; develop mitigation and growth strategies.Foster a culture of accountability, continuous improvement, and cross-department collaboration.Financial Oversight & StewardshipProvide executive oversight of all financial functions, including operating and capital budgeting, forecasting, accounting, audits, cash management, and financial reporting.Ensure strong internal controls, compliance with GAAP, and adherence to regulatory requirements (HUD, LIHTC, and other funding sources).Oversee preparation of consolidated financial statements, audits, tax filings, and funder reporting.Monitor financial performance and provide clear analysis and recommendations to the CEO and Board.Ensure organizational assets are safeguarded and resources are used effectively.Oversee cash flow management, investment strategies, and reserve planning for operating and capital needs.Revenue Cycle & Financial SystemsEnsure the integrity and effectiveness of all revenue systems, including billing, collections, subsidies, and contract revenue streams.Oversee billing systems and processes to ensure timely and accurate revenue capture across housing programs, services, and funding sources.Ensure expenses, accounts payable, and payroll functions are processed efficiently and accurately.Lead implementation, improvement, and maintenance of financial and operational systems (e.g., accounting software, billing platforms, petty cash processes).Develop and maintain policies and procedures for financial workflows, including petty cash, procurement, and disbursement systems.Operations & Facilities OversightProvide executive oversight of facilities management, maintenance operations, and capital planning.Ensure all organizational properties are safe, compliant, and well-maintained, including affordable housing, tax credit properties, and program sites.Collaborate on property acquisitions, development, rehabilitation, and long-term asset management.Ensure compliance with building codes, safety standards, HUD requirements, and other applicable regulations.Oversee capital expenditure planning and long-term facility and infrastructure investments.Housing Portfolio & ComplianceOversee financial and operational compliance for affordable housing portfolio, including LIHTC, HUD PRAC/HAP, and subsidized housing programs.Ensure coordination between financial reporting, property operations, and regulatory compliance requirements.Support investor, lender, and government reporting requirements related to housing programs and developments.People Leadership & Organizational EffectivenessDirectly supervise:Director of FinanceController, who oversees Accounting TeamDirector of Facilities, who oversees MaintenanceEnsure clear goals, accountability, and performance management for all direct reports.Build strong teams, develop leadership capacity, and ensure alignment with organizational priorities.Promote effective communication and collaboration across departments.Board & External RelationsPartner with the CEO in presenting financial and operational reports to the Board of Directors and relevant committees.Serve as a key liaison with auditors, funders, investors, lenders, and regulatory agencies.Support transparency and strategic decision-making through accurate and timely reporting.Basic QualificationsBachelor’s degree in Finance, Accounting, Business Administration, or related field required; MBA, CPA, or CFA preferred.Minimum 7–10 years of progressive leadership experience in finance and operations, preferably in nonprofit or affordable housing sectors.Demonstrated experience with:Financial management and accounting operations (GAAP)Affordable housing (LIHTC, HUD, subsidy programs)Organizational operations and facilities oversightFinancial systems implementation and process improvementProven track record managing multidisciplinary teams across finance, accounting, and operations.Strong analytical, strategic thinking, and decision-making skills.Ability to manage complexity, multiple funding streams, and regulatory environments.Excellent communication and leadership skills, with ability to work collaboratively across diverse teams.Commitment to the mission of serving vulnerable populations and understanding of nonprofit business models.Preferred QualificationsPrior experience with mental health populationBachelor’s degree in social sciences or related field #J-18808-Ljbffr Community House Mental Health Agency