Lobby/Front Desk/Customer Service for Security Company (1st Shift) BowlingGreen, OH

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Marksman Security Corporation is hiring immediately for

Lobby/Front Desk/Customer Service

$18.50 Per Hour

1st Shift

Full Time - Monday thru Thursday 7:00AM to 5:00PM

Bowling Green, OH

Currently seeking an outgoing, Enthusiastic, Responsible person with a desire to work in a Professional, Customer Service Driven industry. The ideal candidate will have previous experience in Front Desk and Lobby Setting with Valid Security Guard Card.

The ideal candidate will have previous experience in security or customer service fields. Must have active State Guard Card license.

The site will require the highest level of professionalism, customer service, technology skills, and high-quality candidates with excellent work ethics.

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Looking for more than just a job?

Join Marksman Security — a service-driven team supporting a premier automotive facility. We're seeking dependable, detail-oriented professionals who take pride in their work and are ready to grow.

What You'll Do

* Front Desk — Customer service, access control, CCTV monitoring, package distribution, visitor announcements

What This Role Is

This is a professional, high-accountability environment — not a sit-and-scroll post. Your performance is visible, your work matters, and those who show up consistently have a real, fast path to advancement.

What We're Looking For

We hire for our core values — and we mean it:

Service — You understand that exceptional service builds trust and reputation Integrity — You are accountable, honest, and self-aware Innovation — You look for better ways to get the job done Drive — You bring 100% effort and push through obstacles Commitment — You dedicate yourself to the mission

If you want a team that invests in you, show us you're ready to invest in it.

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Key Responsibilities:

Monitor emails, access control, and alarm systems in real-time. Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked

doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people. Dispatch field security officers and emergency responders during incidents. Manage incoming phone calls and alerts via internal communications system,

national weather, and act quickly and decisively. Document incidents accurately in security electronic reporting platforms. Follow standard operating procedures and escalation protocols. Provide support during emergencies (fire, medical, intrusions, natural

disasters). * Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism. Operate facility badging software, including enabling and disabling badges. Provide security support for various client projects and events. Administer all client policies for controlling access to client property

Qualifications:

At least 21 years of age or older High school diploma or equivalent Non-Commissioned security license through the state of Ohio Previous dispatch experience required Strong customer service skills Familiarity with report writing Monitoring and surveillance experience Must be able to multitask and prioritize assigned tasks Previous security experience is required Attentive to detail Must be able to multitask in a fast-paced environment Previous experience utilizing security equipment and protocols required Must be able to pass pre-employment screening (background and drug)

Benefits:

401 (k) Insurance: medical, vision and dental Short term disability Critical care/Hospital Indemnity Complimentary life insurance Pet insurance Legal assistance/guidance Identity theft protection Paid on the job training Paid time off Bi-Weekly Pay Competitive compensation Career advancement opportunities Continuous learning opportunities through LMS Employee referral bonus program Employee assistance program (EAP) Employee recognition events Employee performance incentives/rewards Professional growth and development opportunities

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