Receptionist

Receptionist – Multi-Family Property Management / Corporate Office

Apartment Services, Inc. – Hunt Valley, MD
Full-Time | Professional Office Environment

Join Our Team: Apartment Services, Inc. is seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for our corporate office. This position is ideal for someone who enjoys interacting with people, providing excellent customer service, and keeping daily office operations running smoothly. You'll play an important role in creating a welcoming environment for visitors, residents, vendors, and employees while providing general administrative support to various departments throughout the organization.

What You'll Do

• Answer incoming phone calls, respond to general inquiries, and direct calls to the appropriate departments or staff members
• Greet and welcome visitors, residents, vendors, and employees in a friendly and professional manner
• Assist with resident inquiries and direct questions, concerns, and service requests to the appropriate departments
• Maintain a clean, organized, and welcoming reception area
• Receive, sort, and distribute incoming mail, packages, and deliveries
• Prepare outgoing mail and coordinate courier services as needed
• Perform general clerical duties including emailing, scanning, photocopying, filing, and data entry
• Prepare and update basic documents, spreadsheets, correspondence, and office records
• Assist with scheduling appointments, meetings, and conference room reservations
• Maintain electronic and physical filing systems
• Monitor and maintain office, meeting, and kitchen supplies
• Help ensure conference rooms and shared office spaces remain organized and stocked
• Maintain employee directories, contact lists, and other administrative records
• Provide administrative support to departments including Human Resources, Operations, Marketing, Training, and Property Management
• Assist with company meetings, events, and special projects
• Handle confidential employee, resident, and company information with professionalism and discretion
• Support daily office operations and assist with additional administrative tasks as needed

What We're Looking For

• Previous experience in a receptionist, front desk, customer service, or administrative support role
• Friendly, welcoming, and professional personality with a strong customer service focus
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple responsibilities and prioritize tasks in a busy office environment
• Professional and courteous telephone etiquette
• Dependable, punctual, and reliable
• Ability to work independently and collaboratively with team members
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Ability to learn new software and office systems quickly
• Strong problem-solving skills and a proactive, "can do" attitude
• Ability to maintain confidentiality and exercise sound judgment
• Property management industry experience preferred but not required

Requirements

• High school diploma or equivalent required
• Previous receptionist, customer service, or office administration experience preferred
• Valid driver's license and reliable transportation
• Ability to sit for extended periods and work on a computer
• Ability to occasionally lift up to 15 pounds
• Professional appearance and communication skills
• Reliable phone and email communication

Benefits

• 10 Paid Holidays
• Paid Funeral Leave & Jury Duty Leave

Health Benefits (eligible 1st of month after 60 days):

• Medical, Dental & Vision Insurance
• Employer-paid Life Insurance
• Voluntary Life Insurance options
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)

Retirement (eligible after 3 months, age 21+):

• Traditional & Roth 401(k) options
• Employer 401(k) Matching Contributions

Additional Perks:

• Employee Recognition Program
• Discounted Housing (more information available at interview)