ACCOUNT MANAGER-BHC-ARIZONA
Alan B. Miller Medical Center
Account Manager
The Account Manager directly serves as the liaison between the facility, the community, and referring agencies. The Account Manager is directly responsible for creating demand for the facility's services through the effective application of ethical marketing principles and sales methods. In collaboration with the Director of Business Development and Business Development Team, the Account Manager presents a positive and professional public image of the facility within the community. The Account Manager is responsible for implementing the facility's strategic sales plan, enhancing the facility's brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals. The Account Manager must be able to demonstrate tact, resourcefulness, patience, and dedication in a fast-paced environment. Hours are based on departmental, and facility needs and may include day, evening, and weekend hours, as directed by the Director of Business Development.
Candidates must reside in the Phoenix, Arizona area. Essential Job Duties/Responsibilities include acting as a liaison between the facility and referral sources, implementing service-oriented action plans responsive to referral source needs, serving as a resource and representative to the community, conducting facility tours to key stakeholders, assessing, developing, and implementing sales activities to achieve maximum market penetration among assigned accounts, developing and communicating appropriate sales messaging for each program offered and for each target audience, daily monitoring of referral inquiries and admissions statistics, conducting an ongoing analysis to ensure appropriateness and effectiveness of weekly sales action plans, identifying and building a strategic sales plan for existing and potential referral sources within assigned territory and target markets, building and maintaining positive and productive relationships with existing referral sources and showing ability to identify additional referral sources, maintaining documentation of assigned top accounts, key contacts, planning reports, client profiles, competitive profiles, and updates as required by Director of Business Development, completing all required reports and requests for information in a timely manner, maintaining current awareness of industry and anticipating changes or trends in target market and utilizing this information in developing and modifying weekly sales action plans, as well as providing recommendations to overall business development planning strategies, responsible for maintaining up-to-date information in MedSeries 4/MIDAS/MEDIK, including documentation of daily contacts and accurate account information, the Account Manager will display proficiency in utilizing proprietary reports to appropriately plan sales activity, facilitating positive, timely, and accurate communication, encouraging cooperation and utilizing problem-solving skills to build and secure relationships among the facility, the referral source, the patient, their family and the community, attending and actively participating in the Business Development team meeting and providing appropriate marketing reports, updates, and Service Recovery opportunities to the Director of Business Development on a timely basis, as required by Director of Business Development and facility needs, participating in off-hours sales and community activities.
Benefit Highlights include a challenging and rewarding work environment, competitive compensation & generous paid time off, excellent medical, dental, vision and prescription drug plans, 401(K) with company match and discounted stock plan, SoFi Student Loan Refinancing Program, and career development opportunities within UHS and its 300+ Subsidiaries!
About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Qualifications: Job Requirements include a Bachelor's Degree required, Master's preferred. 3-5 years of related work experience required. 5-8 years of related work experience preferred. Must possess demonstrated business development concepts, sales abilities. Knowledge of and skills in application of marketing and sales principles. Excellent written and oral communication skills. Proficient in data collection analysis and interpretation. Competency in computer usage and Microsoft office suite. Required Travel: 80-90% Local EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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