Account Manager

Denik believes that Art Can Change the World. We partner with artists from around the world to create custom-designed notebooks and journals for creatives, dreamers, planners, and builders. We're a community of artists, building schools around the world to support global education and make an impact for good with every notebook sold.

That's not just a tagline. With partners like Mali Rising, Pencils of Promise, and buildOn, Denik purchases have helped fund ten schools in Mali, Guatemala, Laos, Ghana, Nicaragua, and Senegal, plus education projects in the U.S. When you help a customer place an order, you're helping a student get a safe place to learn. Learn more about our mission .

We call our people Rad Humans. If you like good people, great products, and work that matters, keep reading.

We're hiring an Account Manager to help grow our Custom Sales team, which serves the promotional products industry. You'll own a book of existing customers and help each one grow with Denik. You'll help them wow their own clients with a product experience they're proud to hand out.

Our notebooks are among the best in the industry. Our reputation comes from how we take care of customers, from the first idea to final delivery. Every interaction should leave customers wanting more of them. You'll be at the center of that.

• Location: Logan, UT office (in person)
• Schedule: Full-time
• Travel: Up to 25%
• Team: Custom Sales

• Manage a book of existing Custom Sales customers and grow the account value of each one.
• Pick up the phone. Hit daily call targets and build real relationships through live conversations, not just email threads.
• Find new opportunities within your accounts by learning each customer's business, their clients, and their upcoming programs.
• Become an expert on the promotional products industry: how distributors work, what their clients need, and where Denik fits.
• Know Denik's product offerings inside and out, so you can recommend the right notebook or journal for every project.
• Guide customers from ideation to delivery, keeping projects on track and customers informed at every step.
• Take extreme ownership when issues come up. Step in, take control, and resolve problems quickly and efficiently.
• Travel up to 25% of the time for customer visits, industry events, and trade shows.
• Work closely with internal teams to make sure every order is a great experience.

You're a Rad Human who loves talking to customers and gets a thrill out of helping them look like heroes to their clients.

What you'll bring:

• Experience in a sales, account management, or customer service role.
• A genuine love for talking to customers on the phone. You'd rather call than email.
• Comfort with daily call targets and a drive to hit them.
• Extreme ownership. When something goes sideways, you own it and fix it fast.
• A proactive mindset. You spot opportunities before customers ask.
• Curiosity and a willingness to become an expert on the promo industry and Denik's products.
• Willingness to travel up to 25%.

Bonus points for:

• Experience in retail, promotional products, or product distribution.

Pay: $45,000/year base salary plus uncapped commission. Expected first-year on-target earnings (OTE) of $70,000 to $100,000/year.

Benefits:

• Premium health plan: Denik covers 75% of the premium for individual coverage or 50% for family coverage
• Supplemental dental plan available
• Supplemental vision plan available
• 401(k) with company match (after one year)
• 15 PTO days: 13 standard PTO days plus 2 "Get Out of Dodge" days
• 8 paid holidays
• Company sales goal celebrations

Think you're a Rad Human? We'd love to meet you. A few things to know about our process:

• Show us your salesmanship. You'll be asked to demonstrate your sales skills during the interview process. Bring your best.
• Bring your references. Denik requires at least two professional references.

Denik is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.