Audio Visual Integration Technician

About CTI CTI has been a leading AV provider for over 37 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high‑end AV and Conference Solutions. We are looking for an AV Integration Technician for our Grand Rapids branch located in Wyoming, MI. This role will embody our mission to provide a fantastic customer experience. The ideal candidate is passionate about AV and a customer‑focused problem‑solver who can get the job done. Responsibilities Install audio, video, control systems, video conferencing equipment, etc., in commercial environments Rack fabrication Pull and terminate a variety of cables Read drawings/blueprints Service and system maintenance Lead AV teams on commercial integration installations Provide fantastic customer experiences Overnight travel required, upwards of 75% (company paid) Other tasks as assigned Fit Our employees fearlessly embrace the company culture, and applicants who merely want to punch in their timecards every day are not what we are looking for. You can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help. You have strong verbal and written communication skills and can be the face of our company to our clients. Experience & Qualifications AV/IT Networking: 4+ years of commercial integration audio‑visual installation experience required 2+ years of leading commercial integration installations Education: An associate’s degree is preferred, but not required. We will take into account your experience/skill level and what you bring to the table as an individual. Customer Service Experience: A must! As you can see, our customers are #1, and we need someone who can take care of them and treat them as such. Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation. Must be able to lift over 50 pounds over your head, have a valid driver's license, and have the ability to pass a Motor Vehicle Check and a Criminal Background Check Compensation & Benefits At CTI, we know our company’s success is directly correlated to the success of our employees. So, it’s fitting that we thrive on and encourage employee growth, both professionally and personally. A competitive hourly pay rate (DOE). Employer‑matched medical, prescription drug coverage, and dental insurance. We also offer Vision Insurance (available after 60 days of employment). Employer matched 401(k) up to 3% (after 6 months of employment). Bonus eligibility based on a results‑oriented incentive plan (after 3 months of employment). A graduated PTO program, all major holidays off, and three “floating” holidays, available upon your first day of employment. Special gifts for significant life events, such as marriage, childbirth, and house buying. Cell phone reimbursement plan. Long and Short‑Term Disability, and Life Insurance 100% paid by CTI. And more! CTI is an equal‑opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. #J-18808-Ljbffr CTI