Administrative Assistant - Front Desk

Position Title : Front Office Administrative Assistant

Location: Round Rock, TX

Pay Rate: $18-23 per hour, depending on experience

What We Do: ACES is dedicated to enhancing the quality of life for individuals and families impacted with autism and other developmental disorders. We provide comprehensive ABA therapy in homes, schools, and communities throughout the United States.

What You'll Do: Serve as a high-quality customer service concierge, including but not limited to:

• Greeting clients in a professional and friendly manner
• Directing inquiries via phone and email
• Maintaining client files, managing special projects, and providing general admin support for clinical staff
• Maintaining office needs and supplies
• Auditing and ensuring complete and accurate records for Clinical Director
• Working within Theradriver to reschedule client/staff appointments

Qualifications

What We're Looking For

• Experience in administrative and/or customer service roles preferred
• Energetic self-starter with superb organizational and time management skills
• Professional and friendly communicator, can listen well and ask the right questions
• Tech-savvy and highly proficient with Microsoft Office and/or Google Suite
• Flexible multi-tasker who can find the needle in the haystack, even if they weren't told to look for it

What You’ll Love

• Working in a casual, fun and supportive work environment
• Opportunities for career growth and development ... we love to promote from within!

Physical Requirements

• Ability to exert up to 10 pounds of force and lift/move up to 15 pounds
• Ability to sit for long periods of time (up to 3 hours at a time) during the scheduled workday

Additional Information

ACES is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status.