Seasonal AV Manager: Live Event Tech & Support

Hiring Locations: Southern New Hampshire University (housing provided) Holderness School, New Hampshire (must be local enough to commute) The Audio Visual Manager role is a seasonal position that operates a projector system, sound and microphone system, and assists our customers with connecting their laptops to the projection system. The role requires excellent customer service skills, technical expertise, and knowledge of projectors, HDMI splitters, microphone and sound board systems, and general knowledge of both MAC OS and PC/Windows operating systems. What You Do: As the AV Manager, you will manage and operate audiovisual equipment during the conference technical sessions, which take place in the mornings and evenings during the conference week. You will work closely with the conference chairs, discussion leaders, and speakers to ensure the smooth operation of microphones, projectors, and presentation materials. The All GRC on-site staff work closely with conference chairs, venue liaisons, and GRC headquarters staff to ensure GRC policies and procedures are followed, while also maintaining an atmosphere of customer-focused collegiality as a representative of the organization at the venue. On-site accommodation is provided at either Colby Sawyer College or Southern New Hampshire University for the duration of the contract. Meals are provided during the week, breakfast, lunch, and dinner (excluding Friday lunch, Friday dinner, Saturday lunch). Travel arrangements to and from the site are provided. Essential Responsibilities of the AV Manager: Work with conference chairs, speakers, and discussion leaders to ensure technical sessions run smoothly on time, and with excellent sound and visual quality. Operate audiovisual equipment throughout the session and calmly troubleshoot on the spot as needed. Ensure all GRC policies are followed in the meeting room and provide excellent customer service to all participants, regardless of role at the conference. Qualifications and Requirements: Exceptional interpersonal and communication skills, including excellent customer service skills when interacting with scientists at all career stages from diverse international and cultural backgrounds. Ability to calmly troubleshoot and solve equipment malfunctions as they may arise. Basic computer knowledge, including experience with both Mac and PC operating systems. Experience with AV equipment for live events, including setup, operation, and troubleshooting. Preferred Qualifications: Understanding of classroom AV equipment and commonly used components. Understanding of microphone application and sound reinforcement for live events, as well as of flat screen and projection-based display systems. Knowledge of video switchers, aspect ratios, display resolutions, and display port types. Familiarity with video conferences and meetings utilizing online collaboration platforms such as Zoom, particularly in their setup and use for large conference rooms. Ability to design and install AV solutions for live events based on customer requirements. #J-18808-Ljbffr University of Delaware