Hospitality Lead
$24 per hourFull-time
Artesa Winery Artesa Winery
Job Description:
ARTESA HOSPITALITY LEAD
We're looking for a hospitality-driven, organized, and dependable Hospitality Lead to help deliver exceptional guest experiences while supporting the daily operations of our hospitality team.
In this role, you'll work closely with our Hospitality Manager to reinforce service standards, maintain smooth day-to-day operations, and help create a welcoming, seamless experience for every guest.
Support our concierge team with reservation booking and guest communications.
Coordinate host flow and manage walk-in guests.
Assist with by-the-glass service for walk-in visitors.
Help ensure daily hospitality operations run efficiently and consistently.
Reinforce company policies, service standards, and operational processes.
Lead by example, fostering a polished, collaborative, and guest-focused team culture.
What We're Looking For
Hospitality-minded and reliable: You're a natural leader who enjoys supporting your team and creating memorable guest experiences.
Operationally driven: You stay calm under pressure, are highly organized, and thrive in a fast-paced environment.
A supportive leader: You're confident helping reinforce service standards, coaching team members, and partnering with management to keep operations running smoothly.
Experience in hospitality leadership or elevated guest service environments is preferred.
Strong professionalism, teamwork, accountability, and communication skills.
While this position includes some sales support, its primary focus is on hospitality, team coordination, operational excellence, and delivering outstanding guest experiences. We're also happy to invest in the right candidate. If you have strong hospitality instincts, professionalism, a collaborative mindset, and the desire to grow into a leadership role, we'd love to hear from you. We value aptitude, attitude, and team mentality just as much as direct experience. Compensation & Schedule
Full-time (minimum 32 hours per week) (Thursday to Monday)
$24/hour, plus tips and commissions
If you're passionate about hospitality, enjoy supporting a high-performing team, and take pride in creating exceptional guest experiences, we encourage you to apply.
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