Food and Beverage Supervisor - Gavel Coffee Shop

Job Description

Job Description

Company Description

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself.  Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains.  Stanly Ranch offers a rare ownership opportunity consisting of a limited collection” of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas.  The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences.  Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.

Join our team as Coffee Shop Supervisor and become one of the authors of our story.

The  Supervisor of Gavel will lead the team of baristas on a daily basis. They will support the team in all duties and emphasize guest satisfaction.  These individuals will be responsible for opening and closing duties, as well as managing inventory, placing orders when needed, and overseeing DOH guidelines.  The supervisor will be key to efficiently and effectively creating a smooth operation. 

Key Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Provide coaching and training to the barista team. 

• Ensures all SOP’s are abided by on a daily basis. 

• Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standards

• Follows and directs the team on all service standards, merchandising and cleanliness standards.

• Prepare quality coffee and non-coffee beverages with the use of an espresso machine, pour over  and other equipment as needed. Prepares food items according to recipes. 

• Ensures guests are served quickly, courteously, and efficiently. 

• Ensures that team members are trained on products at the shop and can discuss the 

• Be proactive within the team to anticipate needs, prevent problems, and maintain smooth operations

• Help keep the coffee shop clean and beautiful space

• Have clear and concise communication with the service and management team. 

• Answer any questions that the guest may have concerning any items from the counter. 

• Be a guide to the guest. 

• Confirm that  items are always stocked in the shop.

The starting range for this position is $30.00 per hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Required Qualifications

• Current Food Handler’s Card (within 30 days of Hire)

• RBS Training Required (within 30 days of Hire)

• 1 year of previous supervisor experience.

• Demonstrates the ability to lead by example, communicate effectively, and provide excellent customer service

• Basic computer skills are required. 

• Must have attention to detail, the ability to multitask, and be well organized.

• Ability to excel in a fast-paced environment

• Team-oriented

• Initiative & follow through

Preferred Qualifications

• Needs to have previous hospitality experience. 

• Education: Have a minimum of a high school diploma or equivalent.

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs.  While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.  With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. 

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

GLE Operations LLC is an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.