Transition Manager

Job ID : 93680-1
Title: Transition Manager
Duration: 6+ Months and Possible Extension
Locations: Jersey City, NJ 07302
Pay Range: $70/hr - $90/hr on W2/C2C All Inclusive
Experience Required : 10 Years and above

Introduction:

We are seeking an experienced Transition Manager to lead the end-to-end transition of application support services from one vendor to a second vendor. The ideal candidate will be responsible for planning, governing, and executing transition activities, ensuring seamless knowledge transfer, operational readiness, risk mitigation, and successful handoff to steady-state support teams.

Required Skills & Qualifications:

• 10 years of IT experience with at least 3-5 years leading transition or service onboarding programs.
• Experience managing transitions for Application Management Services (AMS).
• Strong understanding of ITIL processes including Incident, Problem, Change, Knowledge, and Service Request Management.
• Proven experience in stakeholder management across business, technology, and vendor organizations.
• Experience creating transition plans, governance reports, RAID logs, and operational readiness assessments.
• Prior work experience at client or in client's industry.

Preferred Skills & Qualifications:

• ITIL Foundation or higher certification.
• PMP, Prince2, Agile, or Scrum certification.
• Experience working with global delivery models and offshore/onshore teams.

Day-to-Day Responsibilities:

• Lead end-to-end transition programs for application support, infrastructure, cloud, and managed services engagements.
• Develop and manage transition plans, timelines, milestones, dependencies, and deliverables.
• Coordinate knowledge transfer (KT), shadowing, reverse-shadowing, and operational readiness activities.
• Establish governance structures, status reporting, RAID management, and executive communications.
• Work closely with client stakeholders, incumbent vendors, delivery teams, and project managers to ensure successful transition outcomes.

Company Benefits & Culture:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Inclusive and dynamic work environment.

For immediate consideration please click APPLY to begin the screening process with Alex.