Wellness Coordinator

Wellness Coordinator

CorsoCare Personal Care at StoryPoint Medina West

Position Summary:

The Wellness Coordinator is responsible for directing and managing all Wellness employees administratively. providing resident care services, by delivering the best experience, optimizing performance and leading employee connections within our community. The Wellness Coordinator will report to the Personal Care Director.

Required Experience for Wellness Coordinator:

• Prior experience providing administrative and managerial support to a larger staff required
• STNA, Certified Nursing Assistant, or Medical Assistant preferred
• Proven organizational and communication skills
• Basic computer skills and ability to learn in house systems (e.g. YARDI)

Accountability for Wellness Coordinator:

• Manage Hiring Process: Interviews potential employees. Hires and on boards new employees to 1440 standards. Maintains appropriate records for new and existing staff
• Payroll Administration: Accurately approves and processes (bi-weekly) payroll for entire Wellness department
• Schedule/Staffing: Create, maintain and manage staff schedules and Caregiver Task Sheets with daily duties to ensure our residents consistently receive the best quality of care
• Training Accountability: Maintaining all appropriate records of training for new and existing staff. Ensure all new hires receive their learning plans and complete all State regulatory training by the mandatory deadline
• Accounts Receivable, Contracts and Billing: Manage the A/R process, ensure all contracts are signed and up to date and billing is timely and accurate

Additional responsibilities:

• Leads to and supports our Common Beliefs
• Works with the Homecare Director to manage all Staff to provide our care standards to our clients in a compassionate manner.
• Provides operational support to the Homecare Director and care staff.
• Develops and maintains positive relationships with clients and families and provides assistance when needed.
• Assist and provide recommendations to the Homecare Director on various team duties that may include interviewing, onboarding, performance feedback, coaching and development.
• Assists in maintaining and updating all required employee records, both written and electronic.
• Completes appropriate paperwork and recommends improvements and more efficient ways of operating the department.
• Organizes implements and evaluates training for all new hires and existing staff.
• Reviews incident reports in collaboration with the Homecare Director.
• Coordinates deliveries/pick-ups of medical equipment.
• Assists with tracking budget, income, expenses and maintains an acceptable inventory level
• Assists in planning monthly staff meetings.
• Available to work weekends, evenings and holidays as assigned.
• Will provide compassionate and competent care for clients by performing the following services:
  • Bathing, showering and grooming assistance
  • Assist clients with dining
  • Provides wheelchair and walking escorts
  • Provides toileting and light incontinence care assistance
  • Assistance with morning and bedtime routines
  • Provide medication reminders
• Perform other duties as necessary.

Skills for Success:

• Making good and timely decisions that keep the organization moving forward
• Building strong client relationships and Care Standards
• Understanding budget and goals to make better business decisions
• Holding self and others accountable to finishing tasks and duties
• Taking on new challenges with a sense of urgency
• Organizational skillset
• Planning, scheduling, and prioritizing to meet Homecare needs.
• Managing conflict resourcefully while minimizing drama.
• Communicating clearly and frequently.
• Being flexible and approachable.
• Rebounding quickly from setbacks.

Metrics that Matter:

Employee First

• Training completion
• Employee Recognition
• Completion of Leadership
• Training

Care Standards

• Staffing
• Turnover and Retention
• Communication

Optimal Performance

• Relationships
• Staffing to Revenue
• ACH
• AR Reports

General Working Conditions:

The physical demands described here are representative of those that must be met by an employee without restriction to successfully perform the essential functions of this job. OSHA Occupational Hazard present. For physical demands of position including vision, hearing, repetitive motion and environment, see following description.

This position entails standing for long periods. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 50 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we've created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Equal Opportunity Employer

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