Guardian Case Manager

Department History Overview Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. The department has expanded its services to include early prevention, intervention, and adult services. Position Description Under the supervision of the Project/Program Manager, the Guardian Case Manager is responsible for overseeing and coordinating case management services in legal, medical, financial, social, and psychiatric matters. The Guardian serves as the appointed guardian for incapacitated adults with varying disabilities and challenging life circumstances who have been declared wards of Harris County. Vision To better the lives of children and adults in Harris County. Brief Position Overview The Guardian Case Manager develops, implements, and manages the Initial Ward Care Plan for all new guardianship cases, ensuring the plan is tailored to meet each ward’s needs. The role establishes and monitors living arrangements, coordinates and consents to medical and psychiatric treatment, prepares case documentation, applies for benefits, fulfills financial duties, conducts ongoing case management, and handles post‑death responsibilities. Duties & Responsibilities Develops, implements, and manages the Initial Ward Care Plan for all new guardianship cases tailored to the ward’s individual needs. Establishes and monitors living arrangements in the best interest of the ward. Coordinates and consents to medical and psychiatric treatment of the wards. Prepares and maintains comprehensive, accurate, and timely case documentation including petitions, court reports, correspondence, and case notes. Applies for all public and private financial and medical benefits. Fulfills the financial powers and duties of a Guardian, completing and updating Ward Care Plans, Residential Facility Agreements, Annual Reports, Annual Inventories, and other documents accurately and in a timely manner. Provides ongoing case management to ensure the well‑being of wards, including conducting monthly visits and inspections of wards’ residences. Upon the ward’s death, ensures that all funeral arrangements are made, all documents are completed and filed, family members and involved parties are notified, funeral services are attended, and the deceased ward is buried or cremated as promptly as possible. Harris County is an Equal Opportunity Employer Harris County is an Equal Opportunity Employer. For more information, visit If you need special services or accommodations, please call View phone number on click.appcast.io or email View email address on click.appcast.io. Requirements Education Bachelor's Degree in a Social Science arena, e.g., Social Work, Psychology, Sociology, Criminal Justice, or a closely related field. Experience Must have one (1) year of case management experience in a Social Service setting working with adults with varying degrees of disabilities and challenging life circumstances, such as Adult Protective Services, the Harris Center for Mental Health and IDD, hospitals, nursing homes, or social work. Training and experience using a personal computer with Microsoft Outlook, Microsoft Word, Microsoft Excel, and Case Management Software. Licensure Reliable transportation with a valid Texas driver’s license and auto liability insurance. Must pass the Judicial Branch Certification Commission’s criminal history check to be certified as a Guardian Case Manager and obtain a Provisional Guardianship Certification within two (2) months of hire. Failure to obtain and maintain the certification will result in termination of employment. Successfully complete the Texas Guardianship Certification Exam through the Texas Judicial Branch Certification Commission within two (2) years of employment (Texas Government Code Chapter 155). Knowledge, Skills & Abilities Knowledge of county, state, and federal laws, including the Texas Estates Code, statutes, rules, and standards governing guardianship. Knowledge of community resources. Understanding of the principles, practices, and techniques of case management and administration, and case management documentation and record keeping. Empathy, value, and success in dealing with various types of physical and mental disabilities, distinct cultural histories, and the unique needs of people from various socioeconomic, ethnic, and cultural backgrounds. Excellent casework and documentation skills. Self‑disciplined, dependable, and capable of working independently while managing multiple projects, tasks, and demands. Maintains the highest standards of ethical behavior, exercising honesty, integrity, respect, confidentiality, and fairness in the execution of official responsibilities. Develops and maintains effective relationships with residential facilities, caregivers, family members, benefit carriers, government officials and departments, community partners and resources, and the public. Handles sensitive interpersonal situations with calmness and tactfulness. Communicates detailed and often sensitive information effectively, both orally and in writing. NOTE Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. General Information Position Type, and Typical Hours of Work Full‑time | Regular Monday - Friday | 08:00 a.m. – 05:00 p.m. Salary Depends on Qualifications. Based on 26 Pay Periods. Plus Mileage Reimbursement. Work Environment Working with the Adult Population. Work Location Harris County. Employment is contingent upon passing a background check and drug screen. Due to a high volume of applications, positions may close prior to the advertised closing date or at the discretion of the Hiring Department. #J-18808-Ljbffr Harris County