Sales/Customer Service Representative

Job Description

Job Description

ABR Employment Services is seeking an energetic, dependable Inside Sales and Customer Service Representative to support our client. In this role, you will manage day-to-day client communications, field inbound requests, follow up on quotes, and proactively reach out to existing accounts and new prospects.

Key Responsibilities

• Answer inbound customer calls, provide accurate product quotes, and assist clients with order placement.

• Proactively make outbound calls to current customers, sales leads, and new prospects to maintain relationships and drive sales.

• Complete daily order entry and calculate custom shipping quotes.

• Provide customers with detailed product information, specifications, and turnaround/delivery times.

• Manage daily call volume, customer outreach, and sales follow-ups with organized time management.

• Collaborate closely with production and sales teams in a fast-paced manufacturing office setting.

Qualifications & Requirements

• Location: Must be able to commute reliably to our Neenah, WI facility daily (this is a fully on-site role).

• Experience: Prior experience in phone-based inside sales, outbound sales, or customer service is preferred.

• Industry Experience: Familiarity with printing, signage, or custom manufacturing processes is a plus, but not required.

• Computer Proficiency: Basic familiarity with Windows operating systems, Microsoft Office 365, and QuickBooks (or similar data entry systems).

• Math Skills: Solid foundational algebra and calculator skills for computing accurate pricing, quantities, and dimensions.

• Work Style: Self-starter with strong communication skills, comfortable making phone calls independently while working seamlessly in a small-team environment.

Benefits & Additional Details

• Competitive hourly pay at $18.00/hr.

• Consistent 1st shift daytime hours with no weekends (8:00 a.m. to 4:00 p.m.).

• Full-time employee benefits eligibility upon completion of the try-before-hire evaluation period.

ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.

PandoLogic. Keywords: Customer Service Representative, Location: Neenah, WI - 54957 , PL: 604549727