Automotive Service & Sales Consultant

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off

Benefits/Perks

• Competitive Compensation
• Career Advancement 
• Training and Development
• Employee Discounts 
• Positive Work Environment
• Locally-Owned

Job Summary
We are looking for a Full-Time Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writing capabilities, and previous sales experience. Automotive experience is a plus, but not required.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, addressing customer inquiries and managing required documentation. We have a great team working environment and want to keep it that way, NO DRAMA ALLOWED!

 
Responsibilities 

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Communicate with customers through every step of the process, from initial phone call to check out to follow up
• Ensure repairs and maintenance tasks are completed in a timely manner
• Learn and apply best practices for improving sales and customer service techniques
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

  Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• Quick learner with ability to work independently
• Experience as an automotive service advisor is a plus, but not required
• Prior understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred but not required

Why Meineke?

• Meineke values personal and professional growth. 
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.