BDC MANAGER
Hughes Honda
Job Description
Job Description
BDC Manager - Proven Leader Only
This role is not for beginners, "almost ready" candidates, or managers who need constant supervision.
Hughes Honda is seeking a BDC Manager who has already run a high-performance operation and can prove it. If you don't know your KPI's, this won't be a fit.
Do NOT Apply If:
- You've never directly managed a dealership BDC
- You can't speak confidently about appointment set%, show% and sold %
- You struggle with accountability, metrics or coaching underperformers to success.
- You believe "follow-up" means a few emails and a phone call or two.
This Job IS For You If:
- You've built or rebuilt a BDC and own the results
- You expect fast response times, structured follow-up and discipline
- You are very comfortable having your performance measured - and measuring others' - daily
- You treat social media and digital communication as traffic generators , not marketing fluff
- You know how to turn leads into kept appointments and sold units
Non-Negotiable Expectations:
- Lead response times measured in minutes, not hours.
- Structured call, text, email and social follow-up processes
- Daily KPI tracking and performance coaching
- Tight CRM control - no orphan leads and no lazy notes
- Active use of social media and basic media creation (posts, short videos, promotions, etc.) to support lead flow
- Seamless coordination with sales management - no excuses, no finger-pointing
Requirements:
- Automotive BDC management experience required
- Strong leadership, communication and computer skills
- High comfort level with CRM's, digital tools and online customer engagement
- Competitive, organized and relentless about execution
What We Offer:
- A strong Honda brand and well established dealership
- Leadership that values performance
- The opportunity to own and shape the BDC - or be exposed if you can't
Hughes Honda is proud to have served the Middle Georgia market for over 40 years. Check what our customers say about us on Google+ or dealerRater.com. We are an Equal Opportunity Employer and a Drug Free Workplace.
Company Description
Hughes Honda is proud to have served the Middle Georgia market for over 40 years. Check what our customers say about us on Google+ or dealerRater.com. We are an Equal Opportunity Employer and a Drug Free Workplace.
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