IT Infrastructure Administration

IT Infrastructure Administration

Configure, administer, and maintain enterprise IT infrastructure, including physical and virtual server environments. Assemble, deploy, troubleshoot, and support Windows and Linux servers. Manage server lifecycle activities, including installation, upgrades, patching, and decommissioning. Ensure high availability, reliability, and optimal performance of infrastructure services.

Active Directory Identity Management

Design, implement, and manage Active Directory environments, including Group Policies, DNS, DHCP, and authentication services. Administer user accounts, security groups, access controls, and directory services. Maintain directory security and compliance standards.

Virtualization Storage Management

Manage VMware ESXi infrastructure and virtualization platforms. Administer enterprise storage systems including Client MSA, 3PAR, and Dell storage solutions. Monitor and optimize virtual machine performance and resource utilization.

Network Security Administration

Support Cisco networking infrastructure, including routers, switches, firewalls, and wireless technologies. Troubleshoot LAN, WAN, TCP/IP, DNS, SMTP, SNMP, and DHCP-related issues. Identify security risks and implement remediation measures. Participate in disaster recovery planning, testing, and execution.

Endpoint Backup Management

Administer SCCM, Endpoint Management, Veeam Backup, BackupExec, and related enterprise tools. Manage software deployment, patch management, endpoint security, and backup operations. Ensure successful backup and restoration processes.

Vendor Service Management

Obtain and evaluate quotations from hardware, software, and service vendors. Manage third-party support contracts and monitor vendor performance. Coordinate with suppliers and consultants to deliver infrastructure projects and services.

Documentation Operational Excellence

Create and maintain infrastructure documentation, SOPs, runbooks, and user guides. Ensure accurate documentation of configurations, procedures, and recovery plans. Provide timely support for service desk escalations and critical incidents. Participate in root cause analysis and continuous service improvement initiatives.

Required Skills Experience Technical Skills Windows Server Administration (2012/2016/2019/2022) VMware ESXi and Virtual Infrastructure Management Active Directory, Group Policies, DNS, DHCP, Client Client ProLiant, Blade Systems, MSA, 3PAR Storage Dell PowerEdge Rack and Blade Servers Cisco Routers, Switches, Firewalls, and Wireless Technologies SCCM (Microsoft Configuration Manager) Veeam Backup Replication BackupExec Administration Endpoint Security and Endpoint Management Solutions Linux Administration (RHEL, Ubuntu, CentOS preferred) SQL Database Fundamentals LAN/WAN Technologies and Network Troubleshooting TCP/IP, SNMP, SMTP, DNS, DHCP Voice Communication Systems (Preferred) Asterisk PBX 3CX Shoretel Nortel Avaya Telephony Solutions