Maintenance Technician II

Summary: The Maintenance Technician II operates and maintains equipment and facilities at a specific apartment community, including maintenance of individual units. Responsibilities include timely and quality maintenance, inventory control, member satisfaction, safety, and program documentation. The Maintenance Technician II sets and meets goals and key performance indicators (KPIs) focused on NOI, occupancy, repair ticket and unit repair resolutions, member satisfaction, compliance, safety inspections, and customer service response time to maximize property performance and support to members.Essential Job Duties are performed in strict adherence to Maiker standards, policies, and procedures, and to local, State and Federal laws and regulations. Other duties may be assigned by the Maintenance Supervisor and/or Community Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Quality and Timely Maintenance • Perform maintenance and preventative maintenance assigned work orders• Perform work in a timely manner resulting in quality work and sound service performance• Perform electrical, plumbing, and general carpentry work• Maintain and control parts and supply inventory, keeping accurate records regarding materials used and inventory replacement needs• Supervise vendors as requested• Assist in snow shoveling, plowing, de-icing and removal as warranted• Participate in scheduled after-hours on-call maintenance service• Assist with preparation for HUD, CHFA, and City inspections on property Safety Requirements• Follow Emergency Procedures Plan for the property• Inspect property for unsafe conditions and correct such conditions promptly• Understand Chemical Safety Instructions and the Safety Data Sheets (SDS)• Ensure all chemicals received and in stock have instructions and SDS sheets • Promptly report any missing SDS to the Maintenance Supervisor• Participate in staff and safety meetings Member Satisfaction• Support members to resolve issues, involve Community Manager for timely resolution as needed• Interact with members and coworkers in a courteous and professional manner