Remote Member Services Lead | Coaching & CX Excellence
Twin Health
New York, NY
- Remote job
Twin Health is seeking a Member Services Lead in the United States to guide a frontline team that supports members from eligibility through enrollment and setup, resolving most needs in a single interaction. You will own quality standards, conduct 1:1s, review calls, and manage real-time floor operations while relying on data to drive decisions. The role reports to the Director of Member Services and requires experience in fast-paced contact centers and remote work. #J-18808-Ljbffr Twin Health
Vacancy posted 3 days ago
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