Permit Technician - Engineering

Permit Technician

Under the general supervision of the City Engineer, the Permit Technician provides information to the public on City of Hutto engineering codes, ordinances and departmental procedures. Issues and processes permits and verifies applicable contractor licenses and enters appropriate information in the City of Hutto database. Oversight of certification process to ensure contractor is authorized to do business in the City of Hutto which may include the scheduling of exams, determination of type of license required and processing required information.

Essential Duties:

• Provides excellent customer service to city staff and external customers by email, phone and in-person regarding development regulations, policies, applications and process requirements.
• Responds to routine inquiries and questions and directs more complex inquiries to appropriate personnel.
• Assists in the processing and coordination of all engineering submittals including but not limited to ROW permits, SER applications, drainage studies, flood studies, traffic studies, construction plans, and site plans.
• Works closely with city inspectors and contractors to coordinate the process for project inspections, closeout, and acceptance.
• Enters all application packets and other permits into specialized software.
• Routes applications for review.
• Monitors and maintains records, files, and documentation using specialized software.
• Updates and revises department webpages as directed.
• Maintains confidentiality of non-public records.
• Accepts applications and conducts completeness checks and fee calculations
• Provides support to review and inspection staff as required to ensure a streamlined development process.
• Provides support in advance of city board and commission meetings
• Researches and compiles information from sources such as maps, departmental data, other jurisdictions, customer surveys, inspections, and notes for use in a variety of reports, plans, and presentations
• Routinely provides reports to internal parties
• Collects all project related fees, prepares deposits and enters data into financial software
• Establishes and maintains all divisional records.
• Monitors permits for completion and notifies applicant of expired permits.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities:

• Knowledge of permitting procedures
• Skilled in software used to issue permits
• Skilled in preparing reports
• Skilled in communicating, both verbally and in writing
• Ability to tactfully handle customer inquiries

Education, Certifications, Licenses & Experience:

• High School diploma or equivalent.
• At least six-months of advanced study or training at a community college, vocational, business, or technical school is preferred.
• Minimum of two (2) years of relevant experience. Work experience supporting planning, economic development, engineering, architecture, landscape architecture, land development, or home building is preferred.

Physical Demands:

This position is primarily sedentary, requiring an individual to sit at a desk for long periods of time, working on a computer. Must be able to lift up to 20 lbs.

Core Values:

This position requires an individual to align with and maintain the standard as set by our organization's Core Values: Integrity, Collaboration, Consistency, Servant Leadership, Mutual Respect, Forward-thinking.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The City of Hutto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard of race, color, religion, age, sex, national origin, disability, marital status, genetics, protected veteran status, sexual orientation or any other protected classification.

Benefits

At the City of Hutto we are committed to a comprehensive benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance. We offer free medical, dental, vision, life insurance, and short and long term disability for employees, and the ability to purchase plans for family members. The City of Hutto also provides:

• 2:1 Retirement contributions at 7% to Texas Municipal Retirement System (TMRS)
• 14-Paid Holidays
• Bilingual and Miscellaneous Certification Pay
• 3 Weeks Paid Vacation Per Year
• Education Reimbursement
• Paid Sick leave
• Hybrid Work Available
• Employee Assistance Program (EAP)
• Flex Time