Retail Warehouse Supervisor

Retail Warehouse Supervisor

The Retail Warehouse Supervisor supervises the warehouse team, overseeing daily operations at the direction of the Warehouse Manager, including receiving, storage, allocation, and distribution of products and supplies. This role ensures efficient processes, accurate inventory management, and the safety and security of staff and assets at the Mount Vernon CCVC Retail Warehouse.

Compensation: $22.00-$24.00/hour

Expected Hours: 40 hours/week

Essential Duties:

• Supervise and assist in training the warehouse team, fostering a positive, high-performance environment.
• Provide coaching and feedback for management.
• Oversee receipt, storage, and allocation of incoming products and packages.
• Process receivers as shipments arrive and communicate with buyers as needed.
• Designate areas for receiving, processing, staging, and storage.
• Monitor space allocation and alert the Manager to any concerns.
• Ensure accuracy of warehouse inventory, following proper procedures.
• Review and verify inventory actions.
• Monitor stock levels at warehouse, generate transfers to Shops and E-Commerce locations as requested.
• Ensure proper handling, secure storage, and distribution of Mount Vernon Distillery whiskey and Gristmill products.
• Ensure accurate and timely daily delivery and pick-up of USPS and UPS mail and packages throughout the estate.
• Assist with annual inventories and conduct random warehouse counts to ensure accuracy.

Qualifications:

• 12 years of warehouse supervisory experience; retail warehouse experience strongly preferred.
• Strong organizational skills with the ability to manage time, multitask, and maintain a high level of accuracy and detail. Proficiency in warehouse or inventory management software required; Counterpoint or Cin7 IMS experience preferred.
• Ability to work efficiently, independently, and collaboratively with team members.
• Excellent communication, motivation, and coaching skills.
• Ability to lift and move objects up to 50 lbs.
• Ability to be trained and certified to operate an electric pallet jack and skid lift.
• Valid driver's license required.
• Position requires standing, sitting, walking, climbing stairs, and regular physical activity.

Performance Expectations:

• Inventory Accuracy: Work to maintain 98% or higher accuracy across warehouse and shop stockrooms.
• Receiving Efficiency: Process and stage incoming shipments within 24 hours of delivery.
• Transfer Timeliness: Complete stock transfers within 1 business day of request.
• Compliance & Safety: Maintain zero OSHA violations and ensure 100% compliance with alcohol-handling protocols.
• Mail & Package Delivery: Ensure twice daily USPS/UPS mail and package deliveries and pick-ups are completed on schedule.

Work Environment:

This position operates in a warehouse or fulfillment environment with varying activity levels and potential exposure to temperature changes and moving equipment.

Physical Requirements:

• Ability to remain mobile throughout the workday
• Ability to perform repetitive tasks (picking, packing, scanning)
• Ability to position oneself (bend, reach, climb) as needed
• Ability to move materials weighing up to 50 pounds

Benefits:

• 403(b) Retirement plan with employer matching
• Employee recognition at 5 years of service
• Monthly employee events
• Employee referral program
• On-site Library
• Discount on Public Event Tickets
• Discount in the Mount Vernon Shops
• Discount at the Mount Vernon Inn and The General's Canteen
• Free Parking
• Health, Vision, and Dental insurance
• Short Term Disability, Long Term Disability, and Life Insurance
• Paid leave for sick time, vacation and Holidays
• Flexible spending account for medical care

The Mount Vernon Ladies' Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The Mount Vernon Ladies' Association will not tolerate discrimination or harassment based on any of these characteristics.