Cell Phone / Computer Repair Technician

Job Description

Job Description

The leader in professional electronics repair, uBreakiFix, is HIRING!!!

Our team of in-store Technicians keep our customers connected by repairing their electronic devices. You will work inside one of our retail stores and be the face of our in-store operations team while delivering our award-winning personalized customer experience.

We are also hiring for Mobile/Field Technicians who perform We Come To You cell phone repairs!!

We are looking for new team members who are passionate about:

• Honing their skills as a technician and customer educator.
• Breaking stuff in the name of science and repairing things broken!
• Ensuring that every customer has a great experience!
• Educate customers on Ubreakifix products and the ability to sell!

What’s it like on our team?
Our company’s culture is much like a family. We teach each other new things and come together to beat tough deadlines. Most of all we maintain a fun, safe, positive, and motivating work environment.

What we offer:

• A competitive base pay and bonuses
• Extensive training designed to help you be successful and learn how to fix anything
• Health insurance
• Supplemental Dental and Vision insurance

You’ll be a great fit with our team if you have:

• Six months face-to-face customer service and sales experience
• Knowledge of mobile devices and operating systems
• High School diploma or equivalent
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Outstanding customer service skills-Customer Satisfaction is #1
• Basic knowledge of Microsoft Office
• Flexible schedule availability
• Reliable Transportation
• Pass a drug and background test

Preferred Qualifications:

• Experience repairing/troubleshooting electronics, smartphones, PC/MACs and game consoles
• Previous experience working at a retail electronics or phone carrier store
• High School Diploma or GED