Computer Technician Intern (paid internship)

Computer Technician Intern

We are seeking a motivated Computer Technician Intern to support our team in delivering high-quality technical service and customer support. In this role, you will assist with diagnosing and repairing computer hardware, managing support cases, and contributing to both on-site service requests and internal projects. This internship is ideal for detail-oriented, customer-focused individuals with a strong desire to learn, grow technical skills, and gain hands-on experience in a fast-paced IT environment.

Roles and Responsibilities

• Maintain strong working relationships with customers and team.
• Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
• Understand warranty and insurance guidelines as it pertains to break-fix.
• Customer, partner/vendor and cross-department relationship management.
• Manage and update support cases in customer, Netsync and OEM systems.
• Work on site hardware support cases for Netsync's Onsite Support service requests.

Additional Duties

• Assist with on-site projects.
• Assist in continual improvement to further streamline and automate existing processes and procedures.
• Upkeep of work area.
• Assist Network Team with network appliance installations.
• Continued technical education.
• Attend and contribute to weekly team meetings.
• Other responsibilities as assigned by management.

Skills and Experience

• Strong attention to detail.
• Good communication skills.
• Good organization skills.
• Good customer service skills.
• Curiosity and strong desire to constantly learn.

Minimum Qualifications/Technical and Education Requirements

CompTIA A+.