Clinical Operations Director

Overview

Are you a dynamic clinical leader with a passion for oncology care and operational excellence? Alliance Cancer Specialists is seeking a Clinical Director to oversee and elevate the performance of our oncology practices across the Philadelphia Area. This role is ideal for a strategic thinker with deep clinical expertise and a strong background in healthcare management.

Key Responsibilities:

Clinical Oversight & Leadership

Lead clinical operations across assigned disciplines.

Set annual performance goals aligned with organizational objectives.

Oversee performance evaluations and development plans for clinical staff.

Staffing, Retention & Development

Drive staff retention and development initiatives.

Hire and train clinical personnel.

Develop and implement orientation, onboarding, and ongoing education programs.

Revenue Optimization

Develop annual operating goals and budgets in collaboration with leadership.

Monitor and control departmental costs within budget parameters.

Support new clinical service line development and reimbursement compliance.

Educate staff on documentation standards and charge code usage.

Operational Excellence

Collaborate with practice management on quality initiatives and regulatory compliance.

Lead implementation of care delivery best practices.

Evaluate and optimize patient care standards with attention to cost, safety, and diversity.

Qualifications:

Education & Training

Bachelor's degree in Nursing or related clinical field required.

Advanced degree (MSN, MBA, MHA) strongly preferred.

Current state clinical licensure and CPR certification required.

Experience

7-10 years of direct clinical experience in oncology.

5-7 years of progressive management experience in a clinical setting.

Skills & Certifications

Oncology certification preferred.

Healthcare Quality Improvement certification (e.g., CPHQ, Six Sigma) a plus.

Strong leadership, communication, and strategic planning skills.

Working Conditions:

• Traditional office environment with frequent computer-based work.
• Physical activity includes standing, walking, lifting (up to 25 lbs), and occasional stooping or kneeling.

Why Join Alliance Cancer Specialists?

At Alliance, you'll be part of a mission-driven team that's making a real difference in the lives of patients. We offer a supportive work environment, opportunities for growth, and a commitment to excellence in oncology care.

⚠ Important Notice:

Beware of fraudulent job postings. Alliance Cancer Specialists and The US Oncology Network will never request financial information during the hiring process. Verify legitimate job postings at:

Responsibilities

Key Responsibilities (List the top five to seven essential responsibilities in priority order.) Direct reports and Clinical OversightOversees the clinical operations for all/assigned clinical disciplines. Sets annual performance goals for clinical disciplines in alignment with organizational objectives Oversees the completion of performance evaluations including development of performance objectives and developmental goals each year.
Staffing retention and developmentLeads staff retention and development programs to optimize staff performance, satisfaction and minimize turnover. Hires and coordinates training for all clinical personnel. Directs the development of initial orientation, standardized on-boarding and ongoing education programs for assigned clinical staff.
Revenue OptimizationDevelops annual operating goals and budget for the clinical department in support of the practice's business plan under the direction of the Executive Director and Controller. Controls the clinical departments operating costs within budget parameters. Assists in the development and preparation of short term and long-range plans and budgets based on organization goals and objectives, including identification/development of new clinical service lines Maintains effective clinical staff coverage for the practice within budgetary guidelines. Directs the correct use of charge codes and facilitate education of all clinical staff in correct documentation per reimbursement guidelines. Directs the development/implementation of clinical components of regulatory and value-based care programs/contracts, facilitate education of staff on key program components to facilitate compliance.
Ensure clinical operations and practice consistent with organizational objectivesCollaborates with practice management to provide leadership on operational projects such as site Quality Committees, Quality Oncology Practice Initiative (QOPI) or other applicable accreditations, regulatory and value-based care program compliance, and other special projects as assigned. Responsible in facilitating, optimization/ implementation of Care Delivery best practices including, but not limited to assessing appropriate staffing levels, patient flow, current clinical practices/services, and policies & procedures. Collaborates with various US Oncology groups/committees to facilitate systematic solutions to patient care initiatives. Responsible in leading clinical initiatives in patient education and communication, evaluates standards of patient care and professional practice with special attention to cost effectiveness, comfort, safety, age-specific implications, and cultural diversity.
Minimum Job Qualifications (Knowledge, Skills, & Abilities): Education/Training - Bachelor's degree in nursing, or another clinical field required Advanced degree in nursing, healthcare, or business field (MSN, MBA or MHA) strongly preferred. Current state licensure for applicable clinical educational background. Current CPR certification required
Business Experience - Minimum seven to ten years direct clinical experience in an oncology practice or clinic setting Minimum five to seven years prior management experience with increasing levels of responsibility. Experience in Oncology/Hematology office clinical management.
Specialized Knowledge/Skills - Oncology certification preferred. Healthcare Quality Improvement certification (i.e. CPHQ, Six Sigma) a plus
Working Conditions: Environment (Office, warehouse, etc.) -
Traditional office environment.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements (Lifting, standing, etc.) -
Large percent of time performing computer-based work is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.