Front Desk Administrator - Austin

Front Desk Administrator

Be the welcome behind the work! At Quiddity, great work starts with great peopleand sometimes, it starts at the front desk! We're looking for a friendly, organized, and proactive Front Desk Administrator to join our Austin team and help create a positive experience for everyone who walks through our doors or calls our office.

As the face and voice of our office, you'll play an important role in making visitors feel welcome, keeping our team connected, and ensuring our day-to-day operations run smoothly. From coordinating meetings and supporting office events to tackling administrative projects and helping colleagues across departments, no two days will look exactly the same.

If you enjoy building relationships, staying one step ahead, and being the go-to person who keeps things moving, this could be the perfect opportunity for you!

Responsibilities

Make a great first impression

• Welcome visitors, greet clients, and assist callers with warmth and professionalism.
• Coordinate visitor check-in, verify identification, and notify team members of arrivals.
• Serve as a helpful resource for company information, office locations, employee contacts, and general inquiries.
• Manage incoming calls, direct inquiries to the right people, and ensure messages are delivered promptly.

Keep the office running smoothly

• Coordinate incoming and outgoing mail, package deliveries, express shipping, and document reproduction or binding requests.
• Manage conference room calendars, coordinate meeting equipment, and arrange catering for meetings.
• Monitor office supplies, manage departmental requests, and help ensure our team has what it needs to succeed.
• Maintain key card and company vehicle logs and coordinate building access as needed.
• Partner with facilities and IT to address maintenance needs, troubleshoot office equipment, and keep our workspace running efficiently.

Support the team and bring people together

• Provide administrative support to various departments through copying, filing, document preparation, and special projects.
• Help plan company events, office celebrations, and team activities that bring our people together.
• Maintain office calendars, directories, and other administrative records.
• Coordinate front desk coverage and help train backup staff to ensure a consistent, welcoming experience.
• Look for ways to stay organized, anticipate needs, and make everyday office operations easier for everyone.

Qualifications

What you bring to the team

• An associate degree and at least one year of relevant experience, or three years of professional experience in a corporate office environment.
• A friendly, approachable personality and a genuine passion for helping people.
• Strong communication skills and the ability to interact professionally with visitors, clients, and colleagues at all levels.
• Excellent organizational skills, attention to detail, and the ability to juggle multiple priorities without missing a beat.
• Proficiency in Microsoft Office, especially Outlook, Excel, and Teams.
• A proactive, team-first mindset and the ability to take initiative while knowing when to ask questions.
• A willingness to pitch in, adapt to changing priorities, and help wherever needed.

Bonus points if you have:

• A bachelor's degree.
• Previous experience in reception, customer service, office administration, or a professional services environment.
• Experience supporting office operations, coordinating events, or working with facilities and building management.

About us

Quiddity is an award-winning, full-service civil engineering, planning, environmental, and surveying firm. We deliver forward-thinking solutions for both public infrastructure and private development projects. With a team of over 700 professionals across 15 offices in Texas and Florida, our design and consulting expertise spans from wastewater treatment and highway design to multi-family housing and master-planned communities. Since 1976, we've been committed to building strong communitiesinside and out. This dedication has earned us a place among Engineering News-Record's Top 200 Design Firms and regular recognition as a Best Place to Work by regional and local publications. Discover more at quiddity.com.

Benefits

• Competitive compensation
• 4 day work week
• Paid time off
• Health care plans (medical, dental, & vision)
• Retirement plan 401k with Quiddity matching
• Profit sharing
• Life insurance (basic, voluntary, & AD&D)
• Paid family leave
• Short term & long term disability insurance
• Other benefits

EEO statement

Quiddity is committed to providing equal opportunity to all qualified applicants and its employees. Quiddity strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, military or veteran status, sex, gender, sexual orientation, citizenship status, protected activity or any other status or classification protected by applicable federal, state, and/or local laws.

Notice to third party agencies - Quiddity does not accept unsolicited resumes from recruiters or employment agencies. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Quiddity. Without a signed recruitment fee agreement, Quiddity will not consider or agree to payment of any referral compensation or recruiter fee. Suppose a recruiter or agency submits a resume or candidate without a previously signed agreement. In that case, Quiddity explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.