Certified/Registered Medical Assistant

Job Description

Job Description

Certified/Registered Medical Assistant
Job Type: Full-time | Day Shift (No nights, weekends, or holidays)
Locations: Grand Rapids, MI and Wyoming, MI

Join Our Team at Grand Valley Medical Specialists

Grand Valley Medical Specialists (GVMS) is a long-standing, physician-owned private practice that has been proudly serving the Grand Rapids community since the 1930s. Our dedicated team includes 15 physicians specializing in internal medicine, pediatrics, and family medicine, along with 5 advanced practice providers, all committed to delivering compassionate, high-quality care. As our practice continues to grow, we are excited to welcome two new providers to better serve our patients and community..

We’re currently seeking a Certified/Registered Medical Assistant with strong attention to detail and a patient-focused mindset to support our providers with clinical and administrative duties. This is a hands-on role where you’ll work closely with both patients and providers, playing a vital part in coordinating care, handling phone triage, and supporting clinical documentation.

What You’ll Do

• Room patients and prepare exam rooms for visits
• Take and document vital signs and patient histories in the Electronic Health Record (EHR)
• Assist providers during exams and procedures as needed
• Administer medications and immunizations as directed by providers
• Support phone triage by documenting symptoms or concerns and routing them to the care team
• Respond to patient calls, gather clinical information, and relay provider instructions
• Maintain accurate and timely charting in the Electronic Health Record (EHR)
• Facilitate electronic prescriptions and medication prior authorizations under provider guidance
• Assist with referrals, appointment scheduling, and general administrative tasks
• Ensure a clean, safe, and professional environment in compliance with HIPAA and clinic policies
• Foster a positive and compassionate patient experience

What We’re Looking For

• High school diploma or equivalent
• Graduation from an accredited Certified Medical Assistant (CMA) program
• Prior clinical experience strongly preferred
• Professional communication skills—both verbal and written
• Comfort with EHR systems and typical clinic workflows
• Strong organizational skills and a collaborative attitude

Benefits We Offer

• 401(k) Retirement Plan
• Health, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability (STD/LTD)
• Paid Time Off (PTO) and Earned Sick Time
• Supportive, team-oriented work environment