Lead Medicaid Enrollment Specialist - Hybrid

A bit about us:

We are a new, dynamic, private equity backed healthcare organization dedicated to providing high-quality care to our community.

The Lead Enrollment Coordinator is responsible for supervising the team working to enroll eligible hospital patients into the Third Party Health Insurance Premium Payment Program (HIPP) at our hospital clients.

You will be responsible for all aspects of clearly presenting program requirements to interested patients and families as well as serving as a patient advocate.

The Patient Helper Program helps high cost and medically complex Medicaid beneficiaries afford the cost of employer-sponsored health insurance utilizing this added Medicaid benefit.

Are you a self starting, mission driven individual with healthcare/hospital experience?

Contact me today!
View email address on click.appcast.io
9549-287-5432

Why join us?

• National Healthcare Finance Org
• Remote
• Great benefits
• 401K with match
• Collaborative culture with friendly team
• Relocation assistance available
• Unlimited Growth Opportunities
• Family environment where everyone will know your name

Job Details

In the role of Enrollment Coordinator/ Patient Helper Manager you will manage a team of patient helpers. You will be a manager, coach and subject matter expert while adhering to our mission, vision and values. You will also be a driving force in contributing to our achievement of our business objectives and goals. As a Patient Helper Manager, you will report to your Vice President, Strategic Solutions and will have direct oversight of a team of patient helpers who work within the hospital setting.

Job Requirements

• Bachelor's degree in Business, Marketing, Nursing, Education, or Psychology preferred and Master's degree is preferred.
• Preferred five years of internal patient-related, hospital experience.
• Experience managing 3-10 FTEs
• Experience interpreting data, drawing conclusions, and implementing best practices based on data analysis
• Must be positive, enthusiastic, have a can-do attitude and enjoy working with a variety of people
• Demonstrated history of success in sales and healthcare is strongly preferred.
• Ability to speak English as well as Spanish is preferred. Fluency in Spanish a big plus!
• Ability to be onsite most days and have an adaptive schedule to accommodate patients
• Must pass hospital credentialing including all vaccines, drug & alcohol testing
• Experience with Medicaid Preferred

Responsibilities and Relationships:

1. Be a results-driven and business-oriented leader focusing on what is most important to achieve strategic goals
a. When possible, be onsite at the hospital(s) to meet patients and staff.
b. Present program benefits, network and build rapport with Social Workers, Case Managers, hospital staff
2. Work with VPSS to cultivate and enhance strategic partnerships for each hospital and health system.
3. Ensure that cases assigned to your team are covered on a weekly basis. Be able to pivot and prioritize short term needs and act as needed.
4. Work with VPSS on creating performance benchmarks and analyzing trends to leverage efficiencies.
5. Lead Case Reviews and take initiative on other projects as assigned by the VPSS.
6. Mentor, coach and train new hires as well as existing teammates to ensure staff fully understand day to day expectations that affect us locally and nationally. Provide regular performance feedback (positive and constructive).
a. Continue calling on patients, getting signatures and showing new teammates the proven methods to succeed and make a positive footprint at the hospital.
7. Demonstrate problem-solving abilities as challenges arise. Collaborate and communicate with teammates and hospital staff for the best solutions.
8. Assist with new hospital installations and new hire training as requested.
9. Work with all teammates to foster collaboration, accountability and teamwork across the company.
10. When possible participate/lead committees on a national scope to enhance leadership and visibility.
11. Perform other duties as assigned by leadership.

Skills and abilities needed for Patient Helper Manager:

• Develop and maintain a positive mindset to enhance your daily leadership interactions
• Suggest strategies to transform and grow our company while maintaining our unique culture
• Communicate and connect more effectively to build relationships, enhance trust and create a unified, committed team.
• Exhibit adaptability, initiative and strategic thinking to have a broader, business view
• Be a Big Picture Thinker considering your own regional needs and talents
• Communicate via phone, video and email to effectively share pertinent information
• Be able to deal with confidential situations of employees and business matters appropriately
• Ability to shift priorities quickly and adapt in a fast-paced growing organization

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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