Medical Assistant

Job Details Job Location: Richmond, VA 23223 Medical Assistant Capital Area Health Network (CAHN) Richmond, VA — On‑Site Position Make a real impact with CAHN, a dynamic and growing Federally Qualified Health Center (FQHC) located in the heart of Richmond, VA. We’re expanding our team and seeking talented, mission‑driven professionals who want to elevate community health. At CAHN, we innovate, we serve with purpose, and we are just better. Step into a role where your work creates lasting change. Our Core Values Compassion – We treat every person with dignity and fairness, ensuring no one feels alienated or discriminated against. Accountability – We safeguard confidentiality and remain transparent with all stakeholders. Reverence – We are called to serve and uplift those in need while fostering mutual respect. Excellence – We commit to continuous learning to deliver culturally responsive, high‑quality care. Stewardship – We manage resources responsibly for the benefit of our organization and community. Who We Are CAHN provides comprehensive primary care, dental services, and behavioral health support, ensuring every person receives the quality care they deserve—regardless of background or circumstance. Our Mission: To deliver effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life. Discover a place where your work makes a difference. Discover Capital Area Health Network. Job Summary The Medical Assistant (MA) is a graduate of an accredited medical assisting program and holds current certification. Working within the scope defined by the Medical Director and the American Association of Medical Assistants (AAMA), the CMA/MA provides evidence‑based care in alignment with the Nurse Practice Act and other governing bodies. The MA demonstrates growing competency in caring for patients with chronic conditions, seeks consultation when needed, and benefits from ongoing feedback. This position reports to the Clinical Manager and ultimately to the Chief Nursing Officer. Essential Functions Maintain professionalism in all agency interactions. Prioritize and manage multiple tasks effectively. Demonstrate respect for cultural diversity. Use medical terminology appropriately. Perform administrative medical assisting duties per agency guidelines. Schedule, coordinate, and monitor patient appointments, including follow‑up calls. Understand and adhere to managed care policies and procedures. Use electronic systems to receive, organize, prioritize, and transmit information. Triage patients of all ages according to agency protocols. Work directly with assigned providers. Conduct patient history and chief complaint assessments. Document demographic and medical information in the electronic medical record (EMR) and retrieve data as needed. Apply aseptic technique and infection control principles. Comply with quality assurance standards. Collect and process laboratory specimens. Maintain inventory of supplies and equipment. Perform routine maintenance on administrative and clinical equipment. Schedule Monday‑Tuesday 8:00 a.m. - 7:00 p.m. Wednesday‑Friday, 8:00 a.m.–5:00 p.m. Occasional extended hours. On‑site position. Benefits at CAHN Health Coverage: Medical, Dental, and Vision Insurance; Secondary Gap Insurance; Prescription Drug Plan; Supplemental Policies through Colonial Life. Financial Security: 401(k) Retirement Plan with up to 3% Company Match; Employer‑Sponsored Short‑Term Disability; Employer‑Paid Life and AD&D Insurance. Work‑Life Balance: Paid Time Off (PTO) accrued beginning Day 1; Self‑Care Floating Holidays; 8.5 Paid Holidays. Additional Support: Employee Assistance Program (EAP); Public Service Loan Forgiveness (PSLF) eligibility. Education & Experience High school diploma or equivalent required. Current CPR/BLS certification is required. Experience as a Medical Assistant/ Certified Medical Assistant preferred. Graduate of an accredited school of Medical Assisting required. Certified to practice in the Commonwealth of Virginia preferred. Qualifications To perform this job successfully, individuals must be able to carry out each essential function satisfactorily. The requirements listed represent the knowledge, skills, abilities, and other characteristics necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment & ADA Notice This position may involve exposure to infectious agents, including HIV, hepatitis, and tuberculosis. Essential job duties are listed above and may be modified as needed under applicable ADA guidelines. Employees may be required to perform other job‑related responsibilities as assigned and may request reasonable accommodations at any time. #J-18808-Ljbffr Vernon J Harris East End Community Health Center