Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: Licensing paid by agency401(k) matchingBonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & development ABOUT OUR AGENCY: Our agency has proudly served the Moore community since 1960, making us one of the longest-standing businesses in the area. As a 3rd generation State Farm agent, I’m passionate about continuing that tradition of service and community involvement. From sponsoring Central Elementary and supporting local sports teams to running an annual cookoff competition between the Moore Police and Fire Departments to raise money for Special Olympics, giving back is at the heart of what we do. We also stay active with the Kiwanis, Rotary, and Chamber of Commerce. Our team of 11 is a mix of long-tenured professionals and newer faces, which creates a balance of experience and fresh energy. We work hard, but we also laugh a lot, compete in fun office games, and celebrate wins together. Whether in person or connecting daily with our remote teammates on Zoom, we keep a strong sense of family. Team members enjoy a retirement match, life insurance, health care, and opportunities to earn incentive trips to destinations like Mexico, Alaska, the Bahamas, and New York City. We’re looking for people who want to perform at the top of their field while being supported by a high-performing, close-knit team. If you’re competitive, community-minded, and want to grow in a winning environment, we’d love to meet you! ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Jim Evans - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS: Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.