Cloud Administrator

The Cloud Administrator is the primary administrator for the firm’s Microsoft Office 365 SaaS platform along with supporting other cloud portals such as Adobe DC and client collaboration portals. This person is responsible for all facets of Office 365 application deployment and maintenance. The desired candidate must be able to communicate effectively with business, legal, administrative, and technical colleagues as well as manage multiple priorities. Microsoft 365 Administration Monitor M365 service health, manage change activities, and service requests Provide Tier 2 and Tier 3 support for M365 cloud issues Identity & Access Management Administer Microsoft Entra ID including users, groups, and roles Assist senior IT team members with managing RBAC policies to enforce least-privilege access Assist senior IT team members with configuration and maintenance of MFA, Conditional Access, and SSO integrations Security & Compliance Monitor security alerts and respond to incidents in M365 Conduct regular security audits to identify and remediate vulnerabilities Process Improvement, Automation, & Scripting Familiar with CLI and PowerShell to automate M365 resources Contribute to overall service stability and continuous improvement of cloud platforms Identify process automation opportunities to reduce errors and minimize repetitive operational work. Maintain a library of reusable scripts, runbooks, and templates Work closely with Technical Support to improve ticket quality, escalation accuracy, and knowledge transfer between teams Third-Party Application & Vendor Coordination Coordinate with team members and vendors for escalations, updates, and integration requirements Training, Communication & Stakeholder Engagement Communicate effectively with legal, administrative, and business staff to understand needs and translate them into technical solutions Perform additional duties and tasks assigned, demonstrating flexibility, and a commitment to supporting the firm’s overall objectives Communication: Understands the importance of and demonstrates verbal, written, and non-verbal communications. Customer/Client Experience: Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm. Organization & Planning: Proactively takes actions, finds solutions, and displays skills to be efficient and productive. Team Player: Works within team and cross-functionally to meet required results. Supervisory Duties Not Applicable Job Qualifications (Education, Experience and Certification) Bachelor's degree in Information Technology, Information Systems, Computer Science, or Computer Engineering; or relevant work experience One year IT cloud operations work experience, with an emphasis in MS Azure cloud administration Demonstrated ability with Microsoft 365 SaaS administration and technologies Demonstrated ability with Microsoft Entra ID and Exchange Online Willingness to learn and provide hands‑on experience with Microsoft Azure cloud services including computer, networking, storage, and identity management Proven user of PowerShell, Microsoft Graph API, and scripting languages, in use cases supporting Microsoft 365 and Azure in a production environment Experience implementing and managing cloud security controls including Microsoft Defender for Cloud, Conditional Access, RBAC, and MFA Proven knowledge of the Windows Operating System Strong knowledge of Microsoft 365 and Office 2019+ productivity software Excellent written and verbal communication skills Microsoft certifications such as MS-102, AZ-104, or SC-300 are a plus Demonstrated excellence in organizational abilities, ability to prioritize and follow up on open issues, and projects with a sense of urgency Ability to communicate effectively with all levels of the business including peers, technical management, and/or external vendors Physical Requirements While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least ten (10) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person. The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional office atmosphere. Sedentary work that primarily involves sitting or standing for prolonged periods. Position may require occasional off‑hour meetings and events. The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Schedule This position will start as a hybrid role throughout the onboarding period, then transition to a primarily remote schedule. Additional days in‑office may be required depending on business need and the demands of specific tasks. The hybrid work structure may change at any time, including the number of in‑office day requirement. Compensation Holland & Hart offers of employment take into consideration a candidate’s education, training, and experience, as well as the position’s work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. A discretionary bonus may be available based upon performance. The Colorado salary range is $64,236.42 - $107,060.71 annual salary. A discretionary bonus may be available based upon performance. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr