Cloud Administrator

OTAVA - Mid Michigan OTAVA 5225 Exchange Dr Flint, MI 48507, USA OTAVA - HQ OTAVA Headquarters 505 West Merril Street Indianapolis, IN 46225, USA OTAVA - Metro Detroit 1 OTAVA‑Metro Detroit 6435 North Hix Road Westland, MI 48185, USA OTAVA - Texas 301 W 2nd St Austin, TX 78701, USA Responsibilities Manage client support tickets through to their successful resolution Troubleshoot and remediate enterprise-level IT application issues (backups, DR, security, patching, etc.) Perform administrative tasks at the operating system, application, and hypervisor level Monitor network events, perform daily walk-throughs, participate in after-hour maintenances and major incidents Deliver exceptional experiences to clients in every interaction Perform other duties as required to help the Otava operations team achieve its objectives Experience Experience in an enterprise or managed services level technology role 5+ years’ experience in VMware, vSphere, hybrid and/or public clouds Assist with any other infrastructure/team responsibilities and tasks that may be required Required Experience, Knowledge, Skills and Abilities Foundational knowledge of Windows, VMware, Active Directory, enterprise server environments, and networking Basic VMware vSphere virtualization with related storage and networking technology (vSAN, virtual networking) Operating system and application installation/configuration Basic knowledge of Windows Server operating systems Basic understanding of public, private and hybrid cloud environments Ability to work flexible hours for emergencies, and participate in on call rotation schedule Assist with any other infrastructure/team responsibilities and tasks that may be required EDUCATION: Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience and/or certifications. LICENSING AND CERTIFICATIONS (preferred): VMware VCP-DV/NV, CCNA, NSE4 Education Degree in Computer Science, Information Technology, or equivalent experience with networking, cloud systems, or automation and scripting Licensing/Certifications Technology related certifications and education are a plus. VMWare VCP Veeam VMCE Working Conditions Mon – Fri 8am to 5pm Benefits Hybrid work, competitive compensation package, base ($66k - $71k annually), 401(k) with company match, medical, dental, vision, HSA options, life and disability insurance, generous flexible PTO, paid holidays, paid volunteer time off, paid parental leave, professional development opportunities, and an Employee Assistance Program. Equal Opportunity Employer OTAVA is committed to equal employment opportunity and compliance with all applicable pay transparency requirements. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr