Medical Receptionist/Scheduler

Job Description

Job Description

Are you passionate about providing excellent customer service in a fast-paced healthcare environment? Ambulatory Medical Practices MSO, Inc. (AMP), supporting ColumbiaDoctors , is currently seeking enthusiastic and professional Front Desk Medical Receptionists to join our growing team.

AMP is a Management Services Organization (MSO) that provides clinical and administrative support for ColumbiaDoctors , one of the largest and most respected multi-specialty practices in the Northeast. Our providers specialize in Cardiology, Vascular Disease, Internal Medicine, Obesity, Gastroenterology, and Endocrinology. With more than 50 Columbia-affiliated providers and multiple locations throughout Westchester, Rockland, and Orange Counties, including Valhalla, Hawthorne, White Plains, Yonkers, Scarsdale, Suffern, and Monroe, we’re committed to delivering exceptional patient care across the region.

Why Join Us?

We offer a comprehensive and competitive total rewards package that includes:

• Paid Time Off, including vacation, sick, and paid holidays
• Medical, dental, and vision coverage for individuals and families, effective 30 days from hire date
• Employer-paid Life and AD&D Insurance, short- and long-term disability
• Participation in a 401(k)-retirement plan, with a company match
• Optional Flexible Spending Accounts (FSA), Health Savings Account (HSA), and Commuter Benefits
• Tuition Reimbursement, Employee Discounts, and more!

At AMP, we are dedicated to investing in the growth and development of our employees. We provide opportunities for career advancement through ongoing training, mentorship, and the chance to explore different roles within our organization. We believe in promoting from within and supporting our team members in reaching their full potential.

We are proud to provide a supportive and inclusive work environment where diversity is celebrated. AMP values the unique perspectives and experiences that each team member brings and is committed to creating equal opportunities for all employees.

Key Responsibilities:

• Assist in the day-to-day front-end operations of a high-volume medical practice, including patient flow.
• Meet and greet patients and visitors. Manage scheduling and confirming appointments for office visits and studies. including follow-up appointments, referrals and other related tests as requested by providers.
• Register and process patient arrivals quickly and efficiently according to office protocols, utilizing EMR system and ensuring a smooth check-in.
• Collect co-payments at time of service. Secure and record all types of monies collected throughout the day in accordance with office guidelines.
• Verify and update patient information and insurance eligibility, obtain referrals and authorizations for services prior to medical visit.
• Ensure patient and insurance data is accurately processed through systems applications, electronically, via website or telephone.
• Provide support for general administrative tasks and maintain organized front desk area.
• Collaborate closely with multiple team members, including clinical staff.

Required Experience/Skills:

• Knowledge of medical insurances (Medicare/Medicaid/Commercial), including referrals and pre-authorizations
• Ability to multi-task and be flexible with daily tasks
• Excellent customer service and communication skills
• Good organizational and problem-solving skills

Preferred Experience/Skills:

• 2 years of work experience in the medical field
• EPIC experience
• Bi-lingual a plus

Education:

• High School Diploma or Equivalent (Required)

Work Location: On-site.

Salary Range: $20 - $23 per hour

Job Type: Full-time

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future. When determining a team member’s base salary and/or hourly rate, several factors may be considered as applicable (e.g., job type, location, years of relevant experience, education, credentials, budgets, and internal equity).