Customer Service Representative - State Farm Agent Team Member

About Our Agency Our agency opened in 2014 and is a strong, close-knit team of six. We are a certified State Farm agent and focus on leadership, coaching, and helping others succeed. We are looking for a customer‑focused, empathetic team member who is energetic, respectful, honest, hardworking, detail‑oriented, adaptable, and a strong team player. Benefits License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Role Description As a Customer Service Representative - State Farm Agent Team Member with Stanley Causey, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation Compensation: $42,000.00 - $46,000.00 per year Our Culture We pride ourselves on a family‑oriented office culture with supportive coaching, weekly team lunches, occasional breakfasts, flexible time off, and strong team building. Legal Statement State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr