Parking, Facilities and Security Aide

Parking, Facilities, and Security Aide

The City of Clearwater is an equal opportunity employer. Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. City of Clearwater will not sponsor employment visas (e.g., H-1B, or any other work authorization status).

Entry Salary: $38,136.68 Open Until Filled

Under direct supervision, the Parking, Facilities, and Security Aide performs a wide range of public safety and engagement related duties for the general public. Conducts patrol work, performs investigation, and documents non-criminal traffic incidents.

Duties and Responsibilities

Essential Functions:

• Provide basic security enforcement and patrol of public parking facilities, patrols and monitors the marina, airpark, libraries, and other public facilities; ensures the spaces are safe, clean, and that all general activities follow City rules and regulations.
• Assists visitors to City owned parking lots and garages on how to operate meters and pay for parking spaces, how to use parking applications on mobile devices, and answers parking related questions.
• Operate, uses, and monitors a police radio; calls, alerts, and summons police officers for various criminal and non-criminal matters as required.

• Facilitates and enforces security rules and measures to ensure the safety of the general public; reports suspicious activities to the proper authorities and performs general safety protocols.
• Performs various safety duties in City parking facilities to include the placement and removal of police barricades, traffic control signs, and other precautions used to ensure safety of individuals crossing or operating vehicles on hazardous streets.
• Assists with parking restrictions, keeping parking areas clean and orderly to ensure that space usage is maximized, assists customers with locating vehicles, directing motorists to open parking lots or parking spaces, and serving as an ambassador to the community regarding parking and special event information.
• Provides, gives, and communicates directions and information to citizens, visitors, and tourists.
• Assists, supports, and participates in special duties during parades and other special events or projects.
• Performs other duties as assigned.

Minimum Qualifications

Licenses, Certifications, and Equipment:

A valid State driver's license is required. Employees selected for this position must meet FDLE guidelines in order to access sensitive and/or confidential information. Applicants with arrest histories for felonies or serious misdemeanors may be denied access to this information and as such, will not meet the minimum qualifications for a position with the City of Clearwater.

Education and Experience:

High School Diploma, High School Equivalency Diploma or G.E.D. Certificate PLUS previous experience working with the public handling confrontational complaints. Current criminal justice, sociology, or psychology education preferred; OR an equivalent combination of education, training, and experience may be considered.

Supplemental Information

Knowledge of:

• Municipal and state motor vehicle parking regulations and ordinances
• City geography, facilities, agencies, and local hospitals
• Parking structures, garages, and areas

• Basic principles and practices of parking enforcement
• Department policies and protocols

Skill in:

• Reading and applying City Parking Ordinances, training manuals, street maps, and other job manuals
• Critical thinking and advanced service skills
• Handling and assisting the public with questions and concerns
• Solving problems and addressing public concerns
• Making mature judgments in emergent situations
• Establishing and maintaining good relationships
• Dealing tactfully with the public

Benefits

Full time employees only receive: Health and Wellness initiatives 100% employee health care coverage Option for dependent health care Life Insurance Optional Dental, Vision, AFLAC Employee Assistance Program (EAP) Retirement -General Employee Pension Plan Voluntary Tax-deferred 457 Plan Paid holiday, vacation, sick leave plans Competitive Salaries Tuition assistance Training and development opportunities Travel compensation Military leave Bereavement leave Discount coupons Service and employee recognition awards

Part time employees only receive: Paid holiday, vacation, sick leave plans Employee Assistance Program (EAP) Competitive hourly rates Flexible schedules Training and development opportunities Discount coupons Service and employee recognition awards

Seasonal, variable, temporary, emergency employees receive no benefits.