Personal Banker I - Torrance Main

General Function The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long‑lasting relationships with existing and prospective customers. This position is responsible for processing teller transactions as well as working as a member of the platform staff. The banker will provide solutions that span across the customer’s lifecycle using a consultative sales and service process, while ensuring compliance with risk and conduct expectations. Essential Duties & Responsibilities Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate. Use a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations, solutions, and advice. Maintain working knowledge of products, services, and processes offered. Work collaboratively with internal partners to ensure customers’ needs are met and all problems are resolved. Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs. Provide customer support needed reinforcing the value of current and new technology. Process teller transactions and adhere to balancing guidelines. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp. Other duties as assigned. Minimum Knowledge, Skills and Abilities High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience. Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships. Ability to professionally represent Fifth Third Bank in verbal and written communication. Exhibits business acumen. Demonstrated ability in making sound decisions. This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Working Conditions Normal office environment. Extended viewing of computer screens. Compensation & Benefits Base salary: $43,680.00 – $69,900.00 USD annually. Eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business, and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional, and social well‑being. You can learn more about those programs on our 53.com Careers page at: Location Torrance, California 90503 EEO Statement Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Dormont Manufacturing Co