Sr Manager - Business Intelligence
Windstream
Business Intelligence Lead
Kinetic, a business unit of Uniti, is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S.
This individual will lead a team of skilled BI employees embedded in the Network organization and work cross-functionally to support the Network organization to build dashboards and deliver insights that reduce churn, increase productivity and efficiency, and increase households achieved in our Kinetic footprint. They will define and standardize key metrics, translate business questions into analysis, and communicate clear, actionable recommendations to senior stakeholders. This role will also help identify strategic opportunities through experimentation, data analysis, and data visualization, ensuring teams can consistently measure impact and make data-informed decisions.
What you'll do:
- Build and maintain executive-ready dashboards (Tableau and Power BI).
- Partner with Network Services, Field Operations, Construction, and Operations Center to drive in-depth analysis on KPI performance.
- Design measurement plans for trials/new processes; evaluate lift and recommend next actions based on statistically sound analysis.
- Support core network initiatives with clean and accurate data, readable and usable visualizations, and insights that can help inform direction.
- Build and maintain models (e.g., forecasting, scenario analysis) to understand performance drivers and predict outcomes.
- Synthesize analysis into clear narratives and recommendations for leadership, including ongoing readouts on field efficiency, quality, customer experience, build velocity, etc.
- Improve data quality and usability by partnering with Data Engineering on instrumentation, data validation, and scalable dataset design.
Do you have:
- Experience leading a team of employees in a business intelligence-related field
- 5+ years of experience in data analytics
- Advanced Power BI and/or Tableau skills and experience working with large, complex datasets
Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
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