Operations Coordinator

Company Overview

We are partnering with a well-established custom integration and electrical services company serving residential and commercial clients throughout Connecticut. With decades of experience delivering technology, automation, audio/video, lighting, shading, and electrical solutions, this organization has built its reputation on quality workmanship, strong customer relationships, and a commitment to doing things the right way. The role will support both the AV integration division and the parent electrical services company, providing exposure to a diverse and growing business.

Why Join Us?

• Join a close-knit, family-oriented team where your contributions are valued and recognized
• Enjoy a flexible, supportive work environment that understands life happens outside of work
• Gain exposure to both custom integration and electrical services operations, providing a diverse and engaging work experience
• Learn new technologies and industry-leading platforms including D-Tools, lighting control systems, and AV technologies
• Work directly with company leadership and play a key role in the success of the business
• Participate in team events, holiday gatherings, and company-sponsored social activities
• Enjoy long-term growth opportunities within an established and respected organization
• Be part of a culture that values autonomy, trust, accountability, and teamwork

Job Overview

Our partner is seeking an Operations Coordinator to become the owner's right hand and serve as the central hub for day-to-day business operations. This individual will help manage office functions, customer communication, project coordination, bookkeeping activities, and administrative support across both the AV integration and electrical services divisions.

The ideal candidate will be highly organized, comfortable managing multiple priorities, and eager to learn. While prior AV experience is not required, an interest in technology and project-based environments is important. This role offers significant growth potential for someone who wants to expand their responsibilities over time and become an integral part of the organization.

Responsibilities

• Serve as the first point of contact for customers via phone, email, and walk-in inquiries
• Coordinate daily office operations and administrative activities
• Assist with billing, invoicing, accounts payable, accounts receivable, and basic bookkeeping functions
• Support payroll processing and general financial administration
• Manage project documentation and assist with project coordination activities
• Communicate with vendors, suppliers, and clients to ensure projects stay on track
• Track inventory and assist with job staging and material coordination
• Maintain accurate records and organizational systems
• Learn and utilize business software including QuickBooks and D-Tools
• Assist with customer updates and project communication
• Support both the AV integration and electrical divisions with operational needs
• Identify opportunities to improve processes and organizational efficiency
• Provide general administrative support to ownership and field teams

QualificationsRequired Qualifications

• 3-5 years of experience in an administrative, office management, operations coordination, project coordination, or similar role
• Experience with bookkeeping, invoicing, billing, AP/AR, or related administrative functions
• Strong organizational and time-management skills
• Excellent verbal and written communication abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and common business software
• Comfortable working independently and taking ownership of responsibilities

Preferred Qualifications

• Experience in construction, trades, custom integration, electrical, or other project-based industries
• QuickBooks experience
• Project coordination or project management experience
• Interest in technology, automation, AV, lighting control, or related systems
• Experience interacting with customers, vendors, and subcontractors

Ideal Personality Traits

• Detail-oriented and highly organized
• Adaptable and comfortable wearing multiple hats
• Friendly, approachable, and confident communicator
• Team-oriented with a collaborative mindset
• Self-starter who doesn't need constant supervision
• Professional but comfortable in a laid-back environment
• Able to engage with clients, vendors, and team members alike
• Open to learning new technologies and processes
• Enjoys being part of a close-knit team rather than simply punching a clock

Benefits

• Health insurance with employer contribution
• Paid time off
• Paid holidays
• Flexible, family-oriented work environment
• Ongoing training and professional development opportunities
• Exposure to industry-leading technology platforms
• Growth opportunities as the company continues to expand
• Employee appreciation events and team gatherings

Compensation

$50,000 - $60,000 annually, based on experience and qualifications.

Schedule

• Primarily Monday through Friday
• Typical operating hours are approximately 10:00 AM - 6:00 PM
• One Saturday per month required (reduced hours)
• Flexible scheduling available for the right individual
• Opportunity to balance hours throughout the week when needed