Lead Call Center Operations - Patient Scheduling
Heart-of-Ohio-Family-Health-Centers-1
Heart of Ohio Family Health Centers in Ohio is seeking a Call Center Rep Lead to supervise schedulers, resolve escalated issues, and ensure timely, compassionate patient service. You will monitor attendance, manage queue productivity, and prepare daily reports to optimize operations. The role requires 2–3 years in customer service (healthcare preferred), strong communication and decision-making skills, and experience with Epic. #J-18808-Ljbffr Heart-of-Ohio-Family-Health-Centers-1
Vacancy posted 1 day ago
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