Senior Call Center Lead - Patient Scheduling
Heart Of Ohio Family Health Centers
Heart of Ohio Family Health Centers in Columbus, OH is seeking a Call Center Representative Lead to supervise scheduling and call center staff. This role ensures patient satisfaction by handling inquiries professionally, overseeing queue productivity, and preparing daily scheduling reports. Strong emphasis on patient experience and adherence to policies. Ideal candidates have 2–3 years in customer service (preferably healthcare), familiarity with EPIC software, and excellent communication #J-18808-Ljbffr Heart Of Ohio Family Health Centers
Vacancy posted 3 days ago
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