Guest Service Agent
The Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
$21 per hour
...Description: The Guest Services Team Lead supports the daily operations of the Guest Services department and helps ensure an exceptional experience for all Wollman Rink guests. This role serves as an on-floor leader for the Guest Services team, providing guidance...SuggestedHourly payFlexible hoursShift workAfternoon shiftEarly shiftWollman Rink NYC
Glen Ridge, NJ3 days ago- ...Guest Service Representative The Guest Service Representative (GSR) embodies the propertys commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays...SuggestedLocal areaNight shiftWeekend work
Newport Hospitality Group
West Orange, NJ2 days ago - ...to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars... ...staff dining room What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests...SuggestedLocal areaWorldwideShift workAfternoon shift
Crescent Hotels & Resorts
Millburn, NJ3 days ago - ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timeImmediate startShift work
- ...part-time position involves greeting and assisting residents and guests, monitoring access, and ensuring a welcoming environment. The... ...skills and a professional demeanor. Previous experience in customer service or a similar role is a plus. Enjoy working with people? Apply...SuggestedPart time
- ...The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact...Work experience placementAfternoon shiftEarly shift
Nothing Bundt Cakes
Union, NJ3 days ago $24.84 - $27.6 per hour
...Additional Information Job Number 26101773 Job Category Rooms & Guest Services Operations Location 600 Routes 1 & 9 S, Newark, New Jersey, United States, 07114 VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Non-Management Pay...Hourly payFull timeLocal areaRemote workShift workMarriott
Newark, NJ2 days ago$21 per hour
...Guest Service Representative Compensation: $21.00 per hour You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem...Hourly payLocal areaFlexible hoursHanover Marriott Whippany
Whippany, NJ3 days ago- ...Job Title Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of... ...according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with...Work experience placementShift workNight shift
Marriott International Inc
Elizabeth, NJ1 day ago - ...Description POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Local areaShift work
Marriott International Inc
Newark, NJ3 days ago - ...Guest Services Representative Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Jersey City, NJ. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience...Flexible hoursShift work
RPM Raceway
Jersey City, NJ3 days ago - ...enthusiastic new team members. Take a moment to tell us about yourself and send us your resume or job history. As a professional Guest Service Representative of Tide Cleaners you will be the face of our business as you interact and serve as the primary liaison with our...
Green Clean 740 Inc
Summit, NJ25 days ago - ...: Are you service oriented and interested in working for an organization passionate about love and excellence? This position serves... ...offering a welcoming environment to all patients, visitors, and guests. Education an Experience High school diploma or...Full timeLocal areaShift work
Christiana Care Health Systems
Newark, NJ9 days ago $15 per hour
...s a family exploring for the first time, a member returning for a favorite walk, or a visitor attending a special event, our Guest Services Representatives help create memorable experiences from the moment guests arrive. If you enjoy connecting with people,...Hourly payPart timeFlexible hoursAfternoon shiftThe Dawes Arboretum
Newark, NJ20 days ago- Guest Service Agent (Front Desk Agent) The Fifth Avenue Hotel New York, NY The Fifth Avenue Hotel, an award-winning luxury destination , is seeking a Guest Service Agent (Front Desk Agent) to join our team. Located in the heart of Manhattan, our hotel is a vibrant oasis...Local areaFlexible hoursShift work
$16 per hour
...Basic Qualifications Education/Training/Certifications: Required: High School Diploma/GED Skill(s): Customer Service Oriented, Telephone Etiquette, MS Office Suite Experience: One year as a receptionist and/or switchboard operator with...Hourly payDaily paidLutheran Social Ministries of NJ
West Caldwell, NJ2 days ago$16.5 per hour
...Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7... ...would be responsible for: Meeting/Greeting residents and guests to determine the nature of their visit and maintain logbooks for...Weekly payWork at officeFlexible hoursWeekend workAdams Building Services
South Orange, NJ4 days ago- ...Attributes: Active Listening: Engage with residents and guests to fully understand their needs. Effective Communication: Clearly... ...both verbally and in writing, maintaining professionalism. Service Orientation: Consistently seek ways to assist residents and...Daily paidReliefWork at officeImmediate start
Spring Hills
Livingston, NJ1 day ago - ..., supporting room attendants, and ensuring adherence to brand standards. The role combines physical labor, attention to detail, and guest interaction.Benefits:Insurance (health, dental, vision, etc.)Paid time off (vacation, sick leave, holidays)401K retirement planDailyPay...Local area
Newport Hospitality Group
West Orange, NJ3 days ago - Housekeeping AideThis is more than just a daycare job, it's a journey. Our top priority is the health and safety of the children in our care. Our Housekeeping Aides are integral to the success of the childcare center by managing the organization and cleanliness that enables...Bi-weekly payHourly payDaily paidFull timePart timeSeasonal work
Learning Care Group
West Orange, NJ3 days ago $17.5 - $19 per hour
Part-Time Guest Service Representative (GSR) Linden, NJ Overview We are a reputable Car Wash actively seeking professional, enthusiastic, and eager-to-grow Part-Time Guest Service Representatives (GSR) for our new car wash located in Linden, NJ. If you are passionate about...Hourly payPart timeDay shiftAfternoon shift- ...Overview Join our team as an Environmental Services (EVS) Housekeeper in Montclair, NJ. Various full-time, part-time and PRN positions available, with multiple shift options. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower...Full timePart timeReliefShift work
Mountainside Hospital
Montclair, NJ5 days ago $18 - $20 per hour
...Responsibilities:Ensure that equipment is cleaned and properly stored at the end of the shiftKnock before entering a resident's room.Attend in-service training as required.Follow all safety procedures of the department and community.Abide by all infection control standards of the...Full timeSpringpoint Senior Living
Maplewood, NJ1 day ago- ...safety, helping customers select appropriate options and ensuring a positive shopping experience. The role requires strong customer service skills, reliability, and the ability to follow strict regulatory and safety protocols in a retail cannabis environment. #J-18808-...
Socket
Bloomfield, NJ4 days ago $725 per month
...community. Respond to resident room emergencies, and log cleaning activities as required. Housekeepers also interact with residents and guests in a friendly and courteous manner. Brookdale is an equal opportunity employer and a drug-free workplace. About Us Brookdale is a...Hourly payFull timeTemporary workPart timeFlexible hoursBrookdale
West Orange, NJ4 days ago- Housekeeping AideImmediate job placement available for Housekeeping Aides. Seeking hard working, dedicated and detail oriented candidates with experience doing housekeeping work or porter. Join a great company, fantastic facility and engaged team Apply today!Cleaning resident...
MB Healthcare
West Orange, NJ1 day ago - ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager...Daily paidFull timeNight shiftWeekend work
Whiteface Lodge
West Orange, NJ3 days ago - ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager...Daily paidFull timeNight shiftWeekend work
Hersha Hospitality Management
West Orange, NJ5 days ago - Breakfast MonitorIrvington Public Schools Posting No. 6027 Positions: Breakfast Monitor (1 Staff Member) Locations: University Elementary School Qualifications: Appropriate NJ Certification Responsibilities: Pursuant to Assignment Program Duration: 2026-2027 School Year...
Irvington Fire Department - New Jersey
Irvington, NJ3 days ago $16 - $22 per hour
...provide a framework of strength and stability for our Centers and Communities. We work to maintain the highest standards of care and service for Residents, families and our valued employees.We are proud to Offer the following benefits to Part-time (22.5+ hours/week) and...Daily paidFull timeTemporary workPart timeImmediate startFlexible hoursShift workCareOne
Livingston, NJ3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
