Division Manager of Concessions - Fenway Park

Title: Division Manager of Concessions - Fenway Park Requisition #: 652172 Location: Boston, MA, US, 02215 Job Description Aramark Sports and Entertainment is seeking a Division Manager of Concessions to oversee food service operations for our concessions department at Fenway Park located in Boston, MA. As a Division Manager of Concessions you will plan, manage, and guide food and beverage contract services for our client to meet operating and financial goals, client objectives, and customer needs. Our Division Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship‑building skills, financial savvy, and a focus on safety, our team makes a difference every day. This position reports into the General Manager. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals. Relocation Benefits Available COMPENSATION: The Salaried rate for this position is $95,000 to $120,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Union experience preferred. Ability to work event‑based hours that may include weekends, evenings, and holidays. 5-7+ years in a Concessions Management position working in high volume, fast‑paced environments. Bachelor's degree level education is highly preferred in an area of Food Service, Hospitality, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Equal Employment Opportunity Statement At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. #J-18808-Ljbffr