Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Support Engineer (Tier 1) Jira & M365

Waystar

Waystar, Inc. is seeking an IT Support Engineer located in Louisville, Kentucky. This full-time position involves providing Tier 1 support for employees, handling troubleshooting, ticket routing, and ensuring effective communication in line with service level agreements. Candidates should possess strong communication skills, familiarity with IT systems, and the ability to work in collaborative environments. The role includes competitive benefits, including customizable medical plans, generous paid time off, and a 401(K) program with company match. #J-18808-Ljbffr Waystar

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the IT Support Engineer (Tier 1) Jira & M365 in Louisville, KY vacancy
  • Waystar, Inc in Louisville, KY is seeking an IT Support Engineer to serve as the first point of contact for technical support. You will handle support requests through various channels while participating in an on-call rotation for additional coverage. The role requires... 
    Suggested

    Waystar

    Louisville, KY
    2 days ago
  • Waystar is seeking an IT Support Engineer in Louisville, Kentucky, who will act as the first point of contact for employees requiring technical...  ...troubleshooting while ensuring issues are documented in Jira. The ideal candidate will exhibit strong communication and customer... 
    Suggested

    Waystar

    Louisville, KY
    2 days ago
  •  ...About This Position The IT Support Engineer is the first point of contact for employees seeking technical support as the Tier 1 of support. This role focuses on triage, basic troubleshooting...  ...contact for all IT support requests via Jira Service Management tickets, calls, and... 
    Suggested
    Full time
    Work at office
    Local area
    Flexible hours

    Waystar

    Louisville, KY
    1 day ago
  • Job Summary JOB SUMMARY: The IT Support & Systems Administrator is a versatile, hands‑on position...  ...Essential Functions End-User Support (Tier 1 & Tier 2) Act as the first point of...  ...ticketing systems (ServiceNow, Freshdesk, Jira Service Management, or similar) #J-18808... 
    Suggested
    Work experience placement
    Work at office
    Local area
    Remote work

    ControlTouch Systems

    Louisville, KY
    4 days ago
  •  ...POSITION PURPOSE AND OBJECTIVES The Technical Support Analyst is responsible for providing end...  ...in a technical support, help desk, or IT support position required. Desktop and laptop...  ...resolution for end users. Provide basic (Tier 1) and advanced (Tier 2) technical support... 
    Suggested
    Work visa
    Flexible hours
    Afternoon shift

    Republic Bank

    Louisville, KY
    4 days ago
  • $22 - $25 per hour

     ...region! Job Overview We are seeking a dedicated and entry level IT Support Specialist to join our dynamic technology team. The ideal...  ...the guidance of senior team members as needed. Duties Provide Tier 1 help desk support to end users across multiple locations. Troubleshoot... 
    Work at office
    Local area

    Kids for the Future

    Louisville, KY
    3 days ago
  • $53.04k

     ...currently hiring for an IT Service Technician to provide onsite support for our federal customer....  ...services, software systems engineering, and/or applications...  ...communication devices. Provide tier 2 support, including but...  ...trends. Assist tier 1 Service Desk with answering... 
    Contract work
    Currently hiring
    Local area
    Remote work
    Relocation

    GovCIO

    Louisville, KY
    2 days ago
  • $60.64k - $75.8k

     ...to break records – earning over $1 billion in sales every fiscal year since ‘17 to continue to support these important programs. As a...  ...Duties/Responsibilities Provides 2nd tier support for service desk of the...  ...ensures their conformance with IT and KLC objectives. Works... 
    Temporary work
    Work at office
    Flexible hours

    Kentucky Lottery

    Louisville, KY
    1 day ago
  •  ...technically skilled Product Support Engineer to provide end-user...  ...issues to higher-tier engineering or development...  ...support, providing Level 1 or Level 2 support. At...  ...Qualifications Experience in IT systems or...  ...systems such as ServiceNow, Jira, or Zendesk (1+ year).... 
    Work at office

    Compunnel, Inc.

    Louisville, KY
    5 days ago
  • $40.1k - $54.7k

     ...Microsoft‑centric environments, supporting end users at remote locations,...  ...as the escalation point for Tier 1/2/3 helpdesk tickets across the...  ...client documentation in IT Glue or equivalent platform Participate...  ...with direct access to senior engineers Fast‑paced, varied work — no... 
    Work at office
    Remote work
    Work from home

    CyberTek MSSP, LLC

    New Albany, IN
    5 days ago
  •  ..., offering expertise in IT, Telecom, Cabling, Security...  ...looking for a Systems Engineer to join our dynamic team...  ...balance and foster a supportive, collaborative environment...  ...Overview We are seeking a Tier II Systems Engineer who...  ...Responsibilities Level 1 (Entry‑Level) User Support... 
    Full time
    Casual work
    Work at office
    Monday to Friday

    Technology Plus - Your Geek Alternative

    Louisville, KY
    6 days ago
  •  ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing...  ...and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+... 
    Hourly pay
    For contractors
    Immediate start
    Flexible hours

    Hardy Industries Inc

    Louisville, KY
    2 days ago
  •  ...is seeking a Project Technical Specialist 1 (Power Generation) to work out of our Louisville...  .... Under the direction of a Geotechnical Engineering Manager, this individual will provide geotechnical engineering and project site support for projects in the Energy, Transportation... 
    Temporary work
    For contractors
    Work at office
    Local area
    Remote work
    Long distance

    GAI Consultants, Inc.

    Louisville, KY
    3 days ago
  •  ...provide onsite technical support for client offices in...  ..., desktops, and related IT systems. You’ll handle...  ...closely with Tier 2 and senior IT staff to...  ...ET , with a mandatory 1-hour lunch break. Occasional...  ...values ownership, smart engineering, and clear communication... 
    Full time
    Work at office
    Remote work
    Monday to Friday

    SPARKSTA LLC

    Louisville, KY
    18 days ago
  •  ...Desktop Support Technician Every day, Global Payments makes it possible for millions of people...  ...helps over 3 million companies, more than 1,300 financial institutions and over 600...  ...procedure with the goal of restoring or fulfilling IT services for end users. Be a part of our... 
    Worldwide

    Global Payments

    Jeffersonville, IN
    3 days ago
  •  ...Technical Support Specialist Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource...  ...-party brands with limited or no formal training. Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and... 

    ADI Global

    Louisville, KY
    4 days ago
  • A leading healthcare network seeks an IT Help Desk Support professional in Louisville, Kentucky. The role involves resolving complex technical issues, guiding junior analysts, and supporting enterprise IT operations. Candidates should have 2+ years of experience in IT... 
    Hourly pay
    Contract work
    Weekday work

    Blue Signal LLC

    Louisville, KY
    4 days ago
  •  ...attorneys, staff, and clients, and are seeking a technically proficient IT Help Desk Specialist to join our team. The Role We are looking...  ...individual who communicates effectively to join a technical support team assisting all firm personnel, primarily focusing on end‑... 
    Full time
    Casual work
    Work at office
    Monday to Friday

    Stites & Harbison, PLLC

    Louisville, KY
    4 days ago
  • $21 per hour

     ...customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be...  ...Windows 10 configuration, settings, and repair Overall general IT knowledge to help users solve IT problems. Strong client-facing... 
    Hourly pay
    Work at office
    Remote work

    Confluent Health

    Louisville, KY
    6 days ago
  •  ...Providing onsite technical assistance and support for incoming questions and issues related to...  ...certifications preferred but not required ~1-year experience in similar role preferred...  ..., Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions... 
    Local area
    Shift work

    Riverside Technologies, Inc.

    Louisville, KY
    26 days ago
  • A technology solutions company in Louisville is seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. Responsibilities include administering Dell environments, developing automation scripts... 

    Compunnel, Inc.

    Louisville, KY
    5 days ago
  • BlockRock South LLC is seeking an experienced Field IT Technician in Louisville, KY. You'll be responsible for hands-on IT support including hardware installations and troubleshooting in small businesses. This role requires extensive travel, with over 90% of time spent... 

    BlockRock South LLC

    Louisville, KY
    2 days ago
  • We are seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. This role involves designing and automating data protection strategies, ensuring reliability and recovery readiness across systems... 

    Compunnel

    Louisville, KY
    5 days ago
  •  ...Park DuValle Community Health Centers is seeking an IT Support Specialist to provide technical support for staff and ensure optimal operation of IT systems. The role involves troubleshooting, user training, and inventory management. The ideal candidate should have an... 

    Park DuValle Community Health Centers

    Louisville, KY
    1 day ago
  • Stites & Harbison, PLLC is seeking an IT Help Desk Specialist to provide technical support at their Louisville, Kentucky office. This full-time role focuses on assisting in-house personnel with end-user desktop and application issues, emphasizing customer service and technical... 
    Full time
    Work at office

    Stites & Harbison

    Louisville, KY
    4 days ago
  • Kids for the Future in Louisville, Kentucky is looking for an entry-level IT Support Specialist to join their technology team. The role requires providing hands-on technical support across multiple office locations and addressing day-to-day technical needs. The ideal candidate... 
    Work at office
    Local area

    Kids for the Future

    Louisville, KY
    3 days ago
  • Position Summary Provides frontline technical support for clinical and administrative staff within Park DuValle Community Health Center....  ...and software problems on desktops, laptops, printers, and other IT equipment. Install, configure, and maintain computer systems and... 
    Temporary work
    Work at office

    Park DuValle Community Health Centers

    Louisville, KY
    3 days ago
  •  ...to join their Site Services team, providing top-notch deskside support and technical assistance. The ideal incumbent will have over 5 years...  ...engaging directly with users and being part of a rotating IT on-call team, ensuring effective problem resolution and customer... 

    HCLTech

    Louisville, KY
    5 days ago
  • Park DuValle Community Health Center, INC in Louisville, Kentucky is seeking a Technical Support Specialist to provide frontline IT support for clinical and administrative staff. This role is vital for the operation of critical hardware, software, and network systems in... 
    Work at office

    Park DuValle Community Health Center, INC

    Louisville, KY
    4 days ago
  •  ...Job Description Job Description Desktop Support Technician   • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware... 
    Work at office
    Afternoon shift

    A3 Staffing Solutions

    Jeffersonville, IN
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support Engineer (Tier 1) Jira & M365. Be the first to apply!