IT Support Engineer (Tier 1) Jira & M365
Waystar
Waystar, Inc. is seeking an IT Support Engineer located in Louisville, Kentucky. This full-time position involves providing Tier 1 support for employees, handling troubleshooting, ticket routing, and ensuring effective communication in line with service level agreements. Candidates should possess strong communication skills, familiarity with IT systems, and the ability to work in collaborative environments. The role includes competitive benefits, including customizable medical plans, generous paid time off, and a 401(K) program with company match. #J-18808-Ljbffr Waystar
- Waystar, Inc in Louisville, KY is seeking an IT Support Engineer to serve as the first point of contact for technical support. You will handle support requests through various channels while participating in an on-call rotation for additional coverage. The role requires...Suggested
- Waystar is seeking an IT Support Engineer in Louisville, Kentucky, who will act as the first point of contact for employees requiring technical... ...troubleshooting while ensuring issues are documented in Jira. The ideal candidate will exhibit strong communication and customer...Suggested
- ...About This Position The IT Support Engineer is the first point of contact for employees seeking technical support as the Tier 1 of support. This role focuses on triage, basic troubleshooting... ...contact for all IT support requests via Jira Service Management tickets, calls, and...SuggestedFull timeWork at officeLocal areaFlexible hours
- Job Summary JOB SUMMARY: The IT Support & Systems Administrator is a versatile, hands‑on position... ...Essential Functions End-User Support (Tier 1 & Tier 2) Act as the first point of... ...ticketing systems (ServiceNow, Freshdesk, Jira Service Management, or similar) #J-18808...SuggestedWork experience placementWork at officeLocal areaRemote work
- ...POSITION PURPOSE AND OBJECTIVES The Technical Support Analyst is responsible for providing end... ...in a technical support, help desk, or IT support position required. Desktop and laptop... ...resolution for end users. Provide basic (Tier 1) and advanced (Tier 2) technical support...SuggestedWork visaFlexible hoursAfternoon shift
$22 - $25 per hour
...region! Job Overview We are seeking a dedicated and entry level IT Support Specialist to join our dynamic technology team. The ideal... ...the guidance of senior team members as needed. Duties Provide Tier 1 help desk support to end users across multiple locations. Troubleshoot...Work at officeLocal area$53.04k
...currently hiring for an IT Service Technician to provide onsite support for our federal customer.... ...services, software systems engineering, and/or applications... ...communication devices. Provide tier 2 support, including but... ...trends. Assist tier 1 Service Desk with answering...Contract workCurrently hiringLocal areaRemote workRelocation$60.64k - $75.8k
...to break records – earning over $1 billion in sales every fiscal year since ‘17 to continue to support these important programs. As a... ...Duties/Responsibilities Provides 2nd tier support for service desk of the... ...ensures their conformance with IT and KLC objectives. Works...Temporary workWork at officeFlexible hours- ...technically skilled Product Support Engineer to provide end-user... ...issues to higher-tier engineering or development... ...support, providing Level 1 or Level 2 support. At... ...Qualifications Experience in IT systems or... ...systems such as ServiceNow, Jira, or Zendesk (1+ year)....Work at office
$40.1k - $54.7k
...Microsoft‑centric environments, supporting end users at remote locations,... ...as the escalation point for Tier 1/2/3 helpdesk tickets across the... ...client documentation in IT Glue or equivalent platform Participate... ...with direct access to senior engineers Fast‑paced, varied work — no...Work at officeRemote workWork from home- ..., offering expertise in IT, Telecom, Cabling, Security... ...looking for a Systems Engineer to join our dynamic team... ...balance and foster a supportive, collaborative environment... ...Overview We are seeking a Tier II Systems Engineer who... ...Responsibilities Level 1 (Entry‑Level) User Support...Full timeCasual workWork at officeMonday to Friday
- ...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+...Hourly payFor contractorsImmediate startFlexible hours
- ...is seeking a Project Technical Specialist 1 (Power Generation) to work out of our Louisville... .... Under the direction of a Geotechnical Engineering Manager, this individual will provide geotechnical engineering and project site support for projects in the Energy, Transportation...Temporary workFor contractorsWork at officeLocal areaRemote workLong distance
- ...provide onsite technical support for client offices in... ..., desktops, and related IT systems. You’ll handle... ...closely with Tier 2 and senior IT staff to... ...ET , with a mandatory 1-hour lunch break. Occasional... ...values ownership, smart engineering, and clear communication...Full timeWork at officeRemote workMonday to Friday
- ...Desktop Support Technician Every day, Global Payments makes it possible for millions of people... ...helps over 3 million companies, more than 1,300 financial institutions and over 600... ...procedure with the goal of restoring or fulfilling IT services for end users. Be a part of our...Worldwide
- ...Technical Support Specialist Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource... ...-party brands with limited or no formal training. Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and...
- A leading healthcare network seeks an IT Help Desk Support professional in Louisville, Kentucky. The role involves resolving complex technical issues, guiding junior analysts, and supporting enterprise IT operations. Candidates should have 2+ years of experience in IT...Hourly payContract workWeekday work
- ...attorneys, staff, and clients, and are seeking a technically proficient IT Help Desk Specialist to join our team. The Role We are looking... ...individual who communicates effectively to join a technical support team assisting all firm personnel, primarily focusing on end‑...Full timeCasual workWork at officeMonday to Friday
$21 per hour
...customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be... ...Windows 10 configuration, settings, and repair Overall general IT knowledge to help users solve IT problems. Strong client-facing...Hourly payWork at officeRemote work- ...Providing onsite technical assistance and support for incoming questions and issues related to... ...certifications preferred but not required ~1-year experience in similar role preferred... ..., Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions...Local areaShift work
- A technology solutions company in Louisville is seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. Responsibilities include administering Dell environments, developing automation scripts...
- BlockRock South LLC is seeking an experienced Field IT Technician in Louisville, KY. You'll be responsible for hands-on IT support including hardware installations and troubleshooting in small businesses. This role requires extensive travel, with over 90% of time spent...
- We are seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. This role involves designing and automating data protection strategies, ensuring reliability and recovery readiness across systems...
- ...Park DuValle Community Health Centers is seeking an IT Support Specialist to provide technical support for staff and ensure optimal operation of IT systems. The role involves troubleshooting, user training, and inventory management. The ideal candidate should have an...
- Stites & Harbison, PLLC is seeking an IT Help Desk Specialist to provide technical support at their Louisville, Kentucky office. This full-time role focuses on assisting in-house personnel with end-user desktop and application issues, emphasizing customer service and technical...Full timeWork at office
- Kids for the Future in Louisville, Kentucky is looking for an entry-level IT Support Specialist to join their technology team. The role requires providing hands-on technical support across multiple office locations and addressing day-to-day technical needs. The ideal candidate...Work at officeLocal area
- Position Summary Provides frontline technical support for clinical and administrative staff within Park DuValle Community Health Center.... ...and software problems on desktops, laptops, printers, and other IT equipment. Install, configure, and maintain computer systems and...Temporary workWork at office
- ...to join their Site Services team, providing top-notch deskside support and technical assistance. The ideal incumbent will have over 5 years... ...engaging directly with users and being part of a rotating IT on-call team, ensuring effective problem resolution and customer...
- Park DuValle Community Health Center, INC in Louisville, Kentucky is seeking a Technical Support Specialist to provide frontline IT support for clinical and administrative staff. This role is vital for the operation of critical hardware, software, and network systems in...Work at office
- ...Job Description Job Description Desktop Support Technician • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware...Work at officeAfternoon shift
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