IT Support Engineer (Tier 1) - Jira & M365, On-Call
Waystar
Waystar, Inc in Louisville, KY is seeking an IT Support Engineer to serve as the first point of contact for technical support. You will handle support requests through various channels while participating in an on-call rotation for additional coverage. The role requires strong communication and problem-solving skills as well as the ability to document issues accurately. The position offers competitive rewards and a customizable benefits package. #J-18808-Ljbffr Waystar
- Waystar, Inc. is seeking an IT Support Engineer located in Louisville, Kentucky. This full-time position involves providing Tier 1 support for employees, handling troubleshooting, ticket routing, and ensuring effective communication in line with service level agreements...SuggestedFull time
- ...About This Position The IT Support Engineer is the first point of contact for employees seeking technical support as the Tier 1 of support. This role focuses on triage... ...for all IT support requests via Jira Service Management tickets, calls, and email requests. Participate...SuggestedFull timeWork at officeLocal areaFlexible hours
- Waystar is seeking an IT Support Engineer in Louisville, Kentucky, who will act as the first point of contact for employees requiring technical... ...troubleshooting while ensuring issues are documented in Jira. The ideal candidate will exhibit strong communication and customer...Suggested
- ...PURPOSE AND OBJECTIVES The Technical Support Analyst is responsible for... ...support, help desk, or IT support position required. Desktop... ...for end users. Provide basic (Tier 1) and advanced (Tier 2) technical... ...initiatives. Provides periodic "on call" after-hours or weekend support...SuggestedWork visaFlexible hoursAfternoon shift
- Job Summary JOB SUMMARY: The IT Support & Systems Administrator is a versatile, hands‑on position... ...Essential Functions End-User Support (Tier 1 & Tier 2) Act as the first point of... ...ticketing systems (ServiceNow, Freshdesk, Jira Service Management, or similar) #J-18808...SuggestedWork experience placementWork at officeLocal areaRemote work
$53.04k
...currently hiring for an IT Service Technician to provide onsite support for our federal... ...: Provide on-call support by identifying... ..., software systems engineering, and/or applications... ...communication devices. Provide tier 2 support,... .... Assist tier 1 Service Desk with...Contract workCurrently hiringLocal areaRemote workRelocation$60.64k - $75.8k
...records – earning over $1 billion in sales every... ...since ‘17 to continue to support these important programs... ...Responsibilities Provides 2nd tier support for service desk... ...their conformance with IT and KLC objectives.... ...flexible hours. After hours on-call rotation for emergency...Temporary workWork at officeFlexible hours$115k - $130k
...Administrator role, focused on Emergency Call Management (ECM) within the... ...provide advanced technical support of Public Safety software... ...support experience 3+ years of IT support experience Strong written... ...Desired Qualifications Vesta 9‑1‑1 product line expertise...Work experience placementRemote work$40.1k - $54.7k
...‑centric environments, supporting end users at remote locations... ...escalation point for Tier 1/2/3 helpdesk tickets... ...documentation in IT Glue or equivalent platform... ...platform Participate in on‑call rotation for after‑... ...access to senior engineers Fast‑paced, varied work...Work at officeRemote workWork from home- ...looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to... ...of professionalism with clients Be on call and ready to respond to service requests... ...troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and...Hourly payFor contractorsImmediate startFlexible hours
$22 - $25 per hour
...region! Job Overview We are seeking a dedicated and entry level IT Support Specialist to join our dynamic technology team. The ideal... ...the guidance of senior team members as needed. Duties Provide Tier 1 help desk support to end users across multiple locations. Troubleshoot...Work at officeLocal area$35 per hour
...Job Description Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible – You accept jobs based...Hourly payFor contractorsLocal areaRemote workFlexible hours- ...technically skilled Product Support Engineer to provide end-user... ...issues to higher-tier engineering or development... ...support, providing Level 1 or Level 2 support. At... ...Qualifications Experience in IT systems or... ...systems such as ServiceNow, Jira, or Zendesk (1+ year)....Work at office
- ..., offering expertise in IT, Telecom, Cabling, Security... ...looking for a Systems Engineer to join our dynamic team... ...balance and foster a supportive, collaborative environment... ...Overview We are seeking a Tier II Systems Engineer who... ...Responsibilities Level 1 (Entry‑Level) User Support...Full timeCasual workWork at officeMonday to Friday
- ...is seeking a Project Technical Specialist 1 (Power Generation) to work out of our Louisville... .... Under the direction of a Geotechnical Engineering Manager, this individual will provide geotechnical engineering and project site support for projects in the Energy, Transportation...Temporary workFor contractorsWork at officeLocal areaRemote workLong distance
- ...to join their Site Services team, providing top-notch deskside support and technical assistance. The ideal incumbent will have over 5... ...engaging directly with users and being part of a rotating IT on-call team, ensuring effective problem resolution and customer satisfaction...
- ...provide onsite technical support for client offices in... ..., desktops, and related IT systems. You’ll handle... ...closely with Tier 2 and senior IT staff to... ...ET , with a mandatory 1-hour lunch break. Occasional... ...values ownership, smart engineering, and clear communication...Full timeWork at officeRemote workMonday to Friday
- ...Desktop Support Technician Every day, Global Payments makes it possible for millions of people... ...helps over 3 million companies, more than 1,300 financial institutions and over 600... ...procedure with the goal of restoring or fulfilling IT services for end users. Be a part of our...Worldwide
$21 per hour
...customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be... ...Windows 10 configuration, settings, and repair Overall general IT knowledge to help users solve IT problems. Strong client-facing...Hourly payWork at officeRemote work- ...attorneys, staff, and clients, and are seeking a technically proficient IT Help Desk Specialist to join our team. The Role We are looking... ...individual who communicates effectively to join a technical support team assisting all firm personnel, primarily focusing on end‑...Full timeCasual workWork at officeMonday to Friday
$45k - $50k
...! Are you a hands‑on, experienced Field IT Technician skilled in hardware troubleshooting... ...to spend most of your time on the road supporting small businesses in Louisville and nearby... ...: Full-time, Monday to Friday, with on‑call availability on weekends What You’ll Do:...Full timeMonday to FridayWeekend work- A leading healthcare network seeks an IT Help Desk Support professional in Louisville, Kentucky. The role involves resolving complex technical issues, guiding junior analysts, and supporting enterprise IT operations. Candidates should have 2+ years of experience in IT...Hourly payContract workWeekday work
- ...Technical Support Specialist Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource... ...-party brands with limited or no formal training. Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and...
- Waystar, Inc is looking for a Systems Engineer based in Louisville, Kentucky. This role involves working with cutting-edge technologies... ...systems. You will collaborate with team members to resolve client support requests, manage vulnerabilities, and create essential...
- ...Providing onsite technical assistance and support for incoming questions and issues related to... ...certifications preferred but not required ~1-year experience in similar role preferred... ..., Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions...Local areaShift work
$54k - $80k
...Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a... ...and late shifts and as identified for on‑call or as requested by management. Complete all... ...Wednesday (9:00 AM - 8:00 PM CST) with a 1‑hour meal break, on‑call schedule or other...Contract workRemote workMonday to FridayShift workWeekend workAfternoon shiftEarly shift- ...Client Success Department, the Technical Support Analyst is responsible for providing superior... ...- via phone (inbound and outbound calls), online support requests, and live chat... ...Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 20...Full timeLive outLocal areaFlexible hours
$20 - $25 per hour
1 day ago Be among the first 25 applicants Get AI-powered advice... ...has an immediate need for an IT Service Desk Analyst in Louisville... ...IT Service Desk Analyst will support a global help desk team to ensure... ...Ensure that all trouble calls are answered in a prompt, courteous...Full timeContract workWork experience placementImmediate startFlexible hours- ...We are looking for a Enterprise Technical Support Analyst who is passionate, curious, and joyfully... ...urgency. What You’ll Do Answer incoming calls and/or web cases from our most strategic... ...awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2...Full timeLive outLocal areaFlexible hours
- We are seeking an experienced IT Storage Specialist to implement and maintain enterprise backup and security solutions using Dell technologies. This role involves designing and automating data protection strategies, ensuring reliability and recovery readiness across systems...
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