Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Simple IRA
• Health insurance stipend
• Flexible schedule
• Paid time off
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

ABOUT OUR AGENCY:
I’ve been honored to serve as a State Farm agent since 2013 and value myself on bringing a deep commitment to integrity, community, and exceptional customer service. Our agency is a close-knit team of six dedicated professionals, and together we’ve built one of the strongest reputations in the area. We are consistently ranked in the top 15% of State Farm agencies in Ohio — a reflection of our expertise, consistency, and the kindness and professionalism our customers experience every day. 

Beyond the office, community involvement is important to me, and I’ve spent many years volunteering as a coach for girls’ travel softball teams and continue to mentor young female athletes who have gone on to compete at the collegiate level.

Our agency has earned multiple State Farm awards and recognitions, and we celebrate our achievements through incentive programs, team lunches, and office outings. We also offer a Simple IRA with employer match, a health insurance stipend, great work-life balance, and reimbursement for licensing costs. 

For someone who values teamwork, service, and professional growth, this is the type of environment where you can truly thrive and make a meaningful impact.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Brian Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.