Creative Services Manager, Local Media

WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week. _________________ Job Summary: The Creative Services Manager, Local Media, is responsible for managing the graphics systems, workflows, and operational support that enable high-quality live game and studio productions across the NBA's Local Media organization. Reporting to the Production Technology Lead, this role oversees the day-to-day operation, implementation, and continuous improvement of graphics technology while supporting standardized production workflows across all team markets. Working closely with Production Operations, Broadcast Engineering, Creative Services, and third-party vendors, the Creative Services Manager ensures graphics systems are reliable, scalable, video elements are crisp, and aligned with the creative and editorial needs of NBA Local Media productions. The role also supports the implementation of new technologies, workflow enhancements, and graphics innovations that improve production quality and operational efficiency. Major Responsibilities: Manage the day-to-day operation and support of graphics systems and video elements used for live games, studio programming, and ancillary content. Oversee graphics workflows, ensuring consistency, brand standards and quality across all Local Media productions. Support the deployment, configuration, maintenance, and troubleshooting of real-time graphics systems and related production technology. Collaborate with the VP, Production Technology Lead on implementing graphics technology initiatives, workflow improvements, and system upgrades. Partner with Production Operations and Creative Services to develop and maintain standardized graphics packages (e.g. score bug, insert, wraparound), templates, and workflows. Manage graphics data integrations, including statistics, scoring systems, sponsorship elements, and other live data feeds. Work closely with Content Planning to develop customized graphics, elements and video to support tentpole events on a league wide and team-by-team basis. Coordinate with Broadcast Engineering to ensure graphics systems are fully integrated within centralized control rooms, REMI productions, and cloud-enabled workflows. Lead graphics support during live productions, ensuring systems perform reliably, and production issues are resolved quickly. Maintain graphics asset libraries, templates, naming conventions, and version control processes. Evaluate graphics workflows and recommend improvements that increase efficiency, reliability, and production quality. Assist in testing and implementing new graphics technologies, automation tools, and cloud-based production solutions. Coordinate with graphics vendors and technology partners to resolve technical issues and support ongoing system enhancements. Develop documentation, operational procedures, and best practices for graphics operations. Schedule and supervise graphics operators and technical staff supporting Local Media productions. Train, mentor, and develop graphics personnel to ensure consistent execution and technical proficiency. Support budget planning by identifying operational needs and opportunities for process improvements and cost efficiencies. Required Education/Professional Experience: 5–8 years of experience supporting graphics systems in live sports, broadcast television, or media production. Bachelor's degree in Broadcast Technology, Media Production, Graphic Design, Computer Science, or related field preferred. Experience operating or supporting real-time graphics systems within live production environments. Experience with graphics platforms such as Vizrt, Ross XPression, Chyron, Singular.Live, Unreal Engine, or similar technologies. Experience supporting live sports productions preferred. Experience working with or managing staff in motion graphics Experience working with broadcast technology vendors and systems integrators. Previous experience supervising technical staff or project teams preferred. Required Skills/Knowledge Attributes: Strong knowledge of live broadcast graphics workflows and production operations. Experience supporting real-time graphics systems and data-driven graphics workflows. Understanding of broadcast production signal flow and graphics integration. Working knowledge of IP-based production environments, including SMPTE ST 2110, NDI, SRT, and cloud production concepts. Familiarity with sports statistics systems, scoring data, and automated graphics workflows. Strong troubleshooting and problem-solving skills in fast-paced live production environments. Established history of creating a culture of consistent feedback and coaching across all levels Excellent organizational and project management skills with the ability to manage multiple priorities. Strong communication and collaboration skills across Production, Engineering, Creative Services, and external vendors. Ability to lead technical teams while fostering a collaborative, service-oriented culture. Commitment to continuous improvement, operational excellence, and innovation. Solid understanding of production operations and the ability to balance technical quality with production deadlines. Salary Range: $110,000 - $130,000 Job Posting Title: Senior Manager Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days. We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness. At the NBA, we're passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world. As a global sports and media business, the NBA is so much more. While Basketball Operations runs the league's on-court activities, other departments manage relationships with television and digital media partners, develop marketing partnerships with some of the world's most recognizable companies, oversee the licensing of NBA merchandise, and handle a wide range of responsibilities that drive the NBA's success. Off the court, we're also deeply committed to social responsibility. NBA Cares leads the league's involvement in addressing important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.