Manager, Sales Development

Join our dynamic team at Shopmonkey, a leading Shop Management Solution dedicated to helping our customers work faster and smarter to grow their business. We specialize in an all‑in‑one product delivering innovative solutions to shop owners. We are seeking a passionate Sales Development Manager to drive our outbound sales strategy and lead a talented team of sales professionals. Responsibilities Develop and implement strategies to attract and convert outbound leads into sales opportunities. Optimize lead qualification and sales conversion rates through effective use of sales tools and technologies. Collaborate with marketing teams to align outbound sales strategies with marketing campaigns and initiatives. Coach, mentor, and develop a high‑performing outbound sales team. Set performance metrics, monitor performance, and provide regular reporting on sales activities, pipeline status, and results. Identify trends and insights to optimize sales strategies and improve overall performance. Stay updated on industry trends, competitor activities, and market conditions to adjust strategies accordingly. Qualifications 2+ years of sales or sales development experience with SaaS (management or team lead). Efficient in working with a growing tech stack: SFDC, Salesloft, Chilipiper, Gong.io, etc. SaaS experience prospecting into SMB (inbound and outbound). Ability to get buy‑in from your team of reps and sales org goals. Demonstrated collaboration, persuasion, and mentorship/coaching skills. Great attitude and self‑motivation. Acts with the team’s best interest in mind and can productively handle change management. Proficiency and knowledge of various solution‑selling methodologies and best practices. Ownership of work and strong leadership, coaching, creativity, and analytical skills. Excellent written and verbal communication skills. Compensation & Benefits Compensation: Expected OTE of $140,000 – $160,000 per year, plus equity and standard company benefits. Benefits include: Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date. Short‑term and long‑term disability. Employee assistance program. Reimbursement for a personal health and wellness membership. Generous parental leave. 401(k) available upon hire. 11 paid holidays. Flexible time off. Matching donations for approved charitable organizations. Hybrid location: 2 days per week in our Larkspur, California office. Equal Employment Opportunity Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shopmonkey is committed to providing reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr