Inventory Controller II

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Summary
Responsible for coordinating inventory, implant, tissue, instrumentation, and specialty product activities supporting surgical and procedural services across assigned clinical areas. Serves as a liaison between clinical teams, vendors, sterile processing, and supply chain partners to support product availability, inventory accuracy, procedural readiness, and continuity of patient care.

Does this position require Patient Care?
Yes

Essential Functions
-Coordinates implant, tissue, instrumentation, and specialty product requests to support surgical and procedural case readiness.


-Collaborates with clinical staff, vendors, sterile processing, and supply chain partners to support the timely delivery, availability, and replenishment of specialty products and supplies required for scheduled and emergent procedures


-Initiates and tracks requisitions for implants, tissues, instrumentation, specialty products, and procedural supplies to support inventory availability and procedural readiness.


-Maintains assigned inventory locations, including organization, product rotation, labeling, storage integrity, and inventory accuracy.


-Monitors inventory levels, par levels, product utilization, and inventory accuracy; initiates replenishment activities and escalates supply concerns to minimize shortages, excess inventory, and waste.


-Investigates and resolves product, inventory, and supply availability issues impacting scheduled and emergent procedural cases, escalating concerns as appropriate.


-Coordinates communication related to back orders, substitutions, delayed deliveries, and supply continuity issues impacting surgical and procedural services across assigned clinical areas.


-Supports inventory tracking, documentation, and reconciliation activities, including the use of inventory management systems, RFID technology, and related operating tools


-Serves as a resource to clinical and operational teams regarding specialty products, inventory status, procedural readiness, and supply continuity.


-Participates in departmental and interdisciplinary initiatives related to inventory optimization, workflow improvement, operational efficiency, and procedural supply support.


Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Experience in materials management, inventory control, or procurement 2-3 years required and Implant/Tissue Management Experience 2-3 years preferred

Knowledge, Skills and Abilities
- Strong attention to detail, with a diligent and organized approach to tasks.
- Exceptional customer service and problem-solving skills are essential.
- Must be able to speak, read, write and understand medical terminology in order to follow written instructions and complete various forms and records regarding equipment processing and preparation of equipment.
- Knowledge of inventory control practices, product rotation, par level management, and supply chain workflows preferred.
- Ability to collaborate effectively with clinical staff, vendors, and interdisciplinary teams to support procedural operations.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)

• Walking Frequently (34-66%)

• Sitting Occasionally (3-33%)

• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

• Carrying Frequently (34-66%) 20lbs - 35lbs

• Pushing Occasionally (3-33%)

• Pulling Occasionally (3-33%)

• Climbing Rarely (Less than 2%)

• Balancing Frequently (34-66%)

• Stooping Occasionally (3-33%)

• Kneeling Occasionally (3-33%)

• Crouching Occasionally (3-33%)

• Crawling Rarely (Less than 2%)

• Reaching Frequently (34-66%)

• Gross Manipulation (Handling) Frequently (34-66%)

• Fine Manipulation (Fingering) Frequently (34-66%)

• Feeling Constantly (67-100%)

• Foot Use Rarely (Less than 2%)

• Vision - Far Constantly (67-100%)

• Vision - Near Constantly (67-100%)

• Talking Constantly (67-100%)

• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$20.84 - $29.79/Hourly

Grade
4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.