Senior Business Analyst - Salesforce

Salary: $101,157 - 131,824 per year Requirements:

• 8+ years of experience as a Business Analyst on delivery teams.
• Proficient in writing unambiguous requirements, simplifying complex topics into testable elements.
• Strong facilitation abilities; capable of leading discussions to maintain focus and achieve decisions.
• Skills in process mapping; able to diagram steps, roles, and transitions clearly.
• Familiarity with Jira and Confluence; organized and searchable maintenance of work.
• Experience in regulated environments, respecting privacy, security, and documentation standards—especially within healthcare.
• Excellent communication skills; able to produce clear notes and ensure follow-through, capturing details that others might overlook.

Responsibilities:

• Lead discovery by conducting interviews and workshops, asking the right questions to capture essential insights.
• Write clear and concise requirements, breaking down large needs into manageable components.
• Create epics and user stories, delineating larger works into smaller, testable units.
• Develop acceptance criteria, establishing straightforward pass/fail rules to indicate task completion.
• Document and map business processes, outlining the current state while designing an improved future state, identifying gaps, handoffs, risks, and controls.
• Manage the backlog, ensuring it remains organized, current, and easy to understand.
• Support delivery by assisting the team in planning work cycles, removing obstacles, and maintaining clarity in scope.
• Maintain accuracy in Jira and Confluence, ensuring that entries are well-organized, with clear reasoning behind decisions and developments.
• Contribute to testing by defining test cases, overseeing data checks, and managing final testing with users, as well as triaging defects.
• Adhere to privacy and security guidelines to protect sensitive health or personal data.

Technologies:

• Confluence
• Support
• JIRA
• Security
• API
• SQL

More:

We are seeking a professional who thrives on transforming complex inputs into coherent and actionable work. We value dedication to delivering high-quality outcomes in the healthcare sector.

Success in this position will be measured by the trust stakeholders place in your notes and decisions, the clarity with which engineers and testers can work from your stories, and the organization of the backlog. Furthermore, your efforts will streamline audits and reviews, resulting in a clear process trail.

If you are excited about the opportunity and meet the aforementioned requirements, wed love to hear from you.

Pay: $101,157.90 - $131,824.56 per year

Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Green card sponsorship
- Health insurance
- Paid holidays
- Paid sick time
- Paid time off
- Professional development assistance
- Visa sponsorship
- Vision insurance

Work Location: Remote

last updated 33 week of 2026